Was very pleased to have Antoine evaluate 30 yo skylight to figure out why it leaked under certain conditions - in particular heavy rain combined with wind. Am not fond of heights so did not go on roof with Antoine to get direct viewing of probable issue - instead looking at videos taken on his phone. He provided good description of skylight condition and offered a probable fix requiring 10-15 minutes of effort and then went ahead and performed. He provided a silicone layer across front of the air vent and re-crimped the metal cladding surround. I’m very appreciative of his efforts and candour - because condition is not a regular occurrence with rain I might not know success of his initiatives until we are leafless for years.
I would recommend Done Right to others for repair and/or roof replaces. My experience was very positive.
Very good product and the experience from start to finish was fantastic. Communicating with them throughout the quote stage and the work was easy and painless.
Very transparent quote with no surprises half way through the job.
Highly recommend them.
We love to hear that we've made the roofing process a smooth one! That's always our goal. Thank you for taking the time to write this review. It was great working with you!
Large job as both house and garage were re shingled. They brought a large crew to be able to complete the job in one day. Crew was very organized and worked well together. The did a great job on the clean up as well making sure there were no nails around the property. This was our second experience with Done Rite Roofing and we are just as satifified as the first time we used them.
We are so happy to hear about attention to clean-up because we know how important it is. Thank you for your continued business Jim!
Justin and William did an excellent job! They made sure none of the plants and shrubs around the house were damaged. Very professional, conscientious and respectful. Highly recommend this company!
Hi Jim and Sandy,
We really appreciate you taking the time to write the kind works. It was an absolute pleasure working with you both and we hope that you'll enjoy the fresh new roof for years to come. :)
Done Right Roofing replaced my roof in June 2018. I got quotes from several roofers and found DRR's prices to be very competitive.
I also found DRR to be very professional in all aspects of the business, from the quote package they provided, to preparation of the contract, to scheduling the service date, to billing and payment.
The install itself was done and completely cleaned up in a single day while I was at work.
Thank you for taking the time to share this review! It was a pleasure working with you.
I am selling my property and the buyer's home inspector spotted a loose shingle on my roof that had likely been dislodged by the wind. I spoke to Amanda at Done Right Roofing as they had installed my roof about five years ago. She had one of her team out within the week to replace the shingle and to inspect the roof for any other issues. They took photos, documented what they found and prepared a complete report I could share with my buyer. I should note here that aside from that one loose shingle - everything was still in excellent shape and holding up extremely well.
I can't thank Done Right Roofing enough, not only for the installation and great work, but for their impeccable follow up service. They are a pleasure to work with - very polite, knowledgeable and prompt. Do not hesitate to call them if you need a new roof - they stand by their product and their work.
It's so amazing when customers come back to evaluate the work we've done at a later date! We are so appreciative of this review! Let us know should anything come up, as we are always happy to help.
DRR was very pleasant to work with as they were professional and friendly. Communicating with them was easy as they promptly replied to each e-mail, call and text, even on weekends. Their estimates are accurate as the final price matched the option given on the contract. During installation days (2), they cleaned up after finishing each work day. Would definitely work with them again!
Thank you so much for taking the time to write this review! It would be a pleasure to work with you again someday.
We needed a new roof and got 6 quotes. Done right was the only company that sat down with us and went over the estimate. Tyler was awesome he took the time to go through everything on the estimate. Showed us all licenses and proper paper work was all up to date . Amanda very prompt in returning calls and keeping us up to date with all that was going on. Jason and his crew were very prompt and very neat. Everything was clean when they finished.
We love to read reviews like this! This is exactly the process that we pride ourselves on and it's so wonderful to see that it shines through to our customers as well. Thanks for taking the time to share. :)
Shingles. Good communication, good price, good quality, good overall except for the silicone coverage on some of the nail heads. Not happy with that.
Thank you for the review! The standard for silicone or tar is for tar to be used on any nail heads that are on the asphalt shingle, and silicone for anything that on metal flashings. If you see something that doesn't seem right please feel free to reach out to: email@example.com as we would be happy to discuss!
As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.
WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.
Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.
OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.
Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.
Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.