Enviro Paving Vancouver

Paving Contractors
1807 Maritime Mews Vancouver BC V6H 3X2
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Paving Contractors
Enviro Paving Vancouver
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49%

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Reviews for Enviro Paving Vancouver

Average customer rating:
4.5 10 (46 reviews)

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trevor from Maple Ridge
trevor from Maple Ridge
7 reviews Maple Ridge, BC
10/10

patio rubber paving

I contacted several companies about getting ecorubber installed in my patio area. I chose to hire Darren from enviropaving because I liked the fact that he was an owner-operator, was knowledgeable, the price was great and I could tell he was an honest man who truly cared about our project. He came with a crew exactly when they said they would. They worked all day and stayed late to finish the job. Darren was working with his crew the whole time. This made me feel very comfortable as I knew as an owner he would ensure a high quality of workmanship. He followed up with us after the job to make sure everything was good after the rubber had cured. We are very happy with our new patio area. It has greatly increased our enjoyment and use of this area. We couldn't be happier. The product is exactly as he described it would be and the job was completed exactly as it was to be. I think it took them longer than they anticipated but Darren still honoured the quote and didn't ask for any extra money. I would highly recommend Darren and enviropaving over all the other companies that install ecorubber.

1 of 1 people found this review helpful.
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Michael Dussault from White Rock
Michael Dussault from White Rock
1 review White Rock, BC
8/10

Driveway, patio resurfacing

Repairs done by new franchisee Darren A, on Sunday Oct 11, 2015. Very impressed with is work ethic and wish him much success. The franchisor must step up to the plate and respond to customer complaints in order to insure survival of the company. Customer relation 101.

Review has 1 previous version
0 of 1 people found this review helpful.
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Karen from Athabasca
Karen from Athabasca
1 review Athabasca, AB
0/10

Deck surfacing

I would advise people that have a problem with Edmonton Enviropaving to contact Service Alberta Consumer Complaints and submit a complaint

We made a complaint and the company is being investigated because they did not do the work at our place and will not refund our deposit.

3 of 3 people found this review helpful.
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Company Response

Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at kristen@envirogroupe.com. Kristen Reed, VP Sales

Don from Edmonton
Don from Edmonton
1 review Edmonton, AB
0/10

Enviro Paving of Driveway

I had Enviro Paving do my Driveway and sidewalks in 2012. Instantly there was a problem with the brown being two different shades at the time they had to change barrels. They told me they would be out in 2weeks after it has dried completely to respray that one section. My mistake was I paid them the balance owed the day they originally laid the product. To this day it still has not been repaired. The product is still discoloured and is now lifting and coming apart. I love the concept and the product, but the company is disgraceful... They do not honour their warranty, endless promises, now they are not even returning phone calls. I can't believe they are in the Home Show. They need to be on the news before many others become duped. This job was almost $10,000.00. Got the money and ran! Avoid this company regardless of what they tell you! The problem all starts with the head office in Ontario, they are the ones I have been dealing with for the last 2 years. Again, endless promises and excuses. They should not be allowed to lay another foot until all theses warranty problems have been delt with.

5 of 5 people found this review helpful.
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Company Response

Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at kristen@envirogroupe.com. Kristen Reed, VP Sales

Sandra Smale from Calgary
Sandra Smale from Calgary
4 reviews Calgary, AB
0/10

Driveway resurfacing

Absolutely horrible and unreliable company - avoid! They failed to do the work after demanding a 50% deposit and now refuse to refund the deposit following cancellation of the contract. Highly unethical and unreliable. Avoid at all costs.

4 of 4 people found this review helpful.
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Company Response

Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at kristen@envirogroupe.com. Kristen Reed, VP Sales

Lynda Horvath from Edmonton
Lynda Horvath from Edmonton
1 review Edmonton, AB
0/10

Patio and sidewalks

Great product! Love our patio! However, we have been trying to get warranty work done since May, 2013. No return of phone calls! Horrible customer service! Promise dates, nothing happens! Would recommend the product, but not the company!
UPDATE--October 13, 2015--We called Kristen on May 25. She said warranty work would be done in July or August. August 4--sent Kristen an inquiring email, two people from EP arrived; will have crew in Edmonton by end of month. Sept 9, we left message for one of the men who had been here in August. Sept. 10, sent email to Kristen. Sept. 11, Jason called--crew will be in Edmonton by the end of the week...........forget THIS company! It is now Oct. 13 and not a word from EP!

4 of 4 people found this review helpful.
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Company Response

Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at kristen@envirogroupe.com. Kristen Reed, VP Sales

Renee in Edmonton
Renee in Edmonton
3 reviews Edmonton, AB

First Review

0/10

Rubber paving

problems with product lifting up, discoloration, product leaving the color on skin and clothing. Next to impossible to remove color from skin or clothing.
Company is not warranting there work. Have been waiting 3 years for warranty work. In the process of still rwaiting. When contacted the CEO she told me i don't know how to clean. DO NOT go with this company!!!!! Nothing but problems and terrible costomer service and there really isnt a warranty. Please do not go with this company. Problems with this company not just in Edmonton but problems throughout Canada and the USA.

4 of 4 people found this review helpful.
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Company Response

Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at kristen@envirogroupe.com. Kristen Reed, VP Sales

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