problems with product lifting up, discoloration, product leaving the color on skin and clothing. Next to impossible to remove color from skin or clothing. Company is not warranting there work. Have been waiting 3 years for warranty work. In the process of still rwaiting. When contacted the CEO she told me i don't know how to clean. DO NOT go with this company!!!!! Nothing but problems and terrible costomer service and there really isnt a warranty. Please do not go with this company. Problems with this company not just in Edmonton but problems throughout Canada and the USA.
- Company Response
Hello I first want to start with my apologies for the frustration you have felt while the company has been working on turning this area around. We are a Franchisor with Franchisees across the country. Each territory is independently owned and operated and it is sometimes difficult for us to micromanage every area. That being said we do take your concern very seriously and we want to make this right. We have removed the Franchisee in your area and are now running the area corporately. We would love the opportunity to rectify this situation. You can call or email me directly and I will be happy to put a plan in place to make things right. You can reach me at 1-519-216-0863 or at firstname.lastname@example.org. Kristen Reed, VP Sales