Always Plumbing & Heating Ltd

Heating & Air Conditioning
Suite 200, 17633 114th Ave NW Edmonton AB T5S 2R9
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Heating & Air Conditioning
Always Plumbing & Heating Ltd
Star Score
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88%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Always Plumbing & Heating Ltd

Average customer rating:
8.7 10 (107 reviews)

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Darryn from Edmonton
Darryn from Edmonton
23 reviews Edmonton, AB
10/10

Furnace repair

I had issues with the furnace not coming on during the winter and had Always come out to make repairs and recommendations. They were so polite, clean, and courteous I was very impressed. The whole image of this company and their employees is amazing. We were up and running in no time and not freezing.

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Al
Al
0 reviews Edmonton, AB
10/10

plumbing around the home

Paul was professional..polite..answered all our questions..was genuine..and Glen the owner was easy to talk to as well! Better than any Gentleman plumbers that are to be avoided...Always plumbing outshines the other large advertised company.

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John from Edmonton
John from Edmonton
2 reviews Edmonton, AB
10/10

Thermostat rewire

Great service and John is friendly and knowledgeable. Answered all questions and wouldn't leave until we were entirely out of questions. He even checked our humidifier to be sure it was ready for winter.

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Donna in Saint Albert
Donna in Saint Albert
1 review St. Albert, AB
10/10

Bathroom renovation

Amazing service friendly, knowledgeable, professional
I cannot say enough how impressed I was with Samathas work
She went above and beyond plumbing, explaining everything along the way let me ask questions to everything and anything
All the while with a smile and positive attitude

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Private User
Private User
Private User reviews Edmonton, AB
9/10

Frozen tap line

Good system of booking, reminding and sharing who would be arriving at my home. Technician (Samantha) was very professional and extremely friendly. All fixed in a short period and with minimal disturbances (mess) that was all cleaned up.

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Corey in Edmonton
Corey in Edmonton
0 reviews Spruce Grove, AB
10/10

Estimate

Craig came out and was very knowledgeable. He went through my needs and discussed what is the most cost effective way of providing service. Thanks for the excellent customer service.

1 of 1 people found this review helpful.
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Company Response

Hi Corey, Pleased to hear that Craig was able to provide you with some answers to help you make an educated decision on what was needed for your repair. Thanks again for choosing Always Plumbing & Heating!

Glenn B. in Edmonton
Glenn B. in Edmonton
1 review Edmonton, AB
10/10

Garage Plumbing and HVAC

I used Always Plumbing & Heating a few years back when we built a garage with a1 bedroom suite above. Now we are at it again, developing another older property! Just finished using Always for our new garage which includes a 3 piece bath and heat. Just as before, Glenn and his team have been amazing!!!

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Company Response

Hi Glenn, Pleased to hear that we met your expectations on your first garage suite, and kept you coming back for more! Best of luck in all of your property developments. Thanks again for choosing Always Plumbing & Heating!

Mel in Edmonton
Mel in Edmonton
0 reviews Edmonton, AB
10/10

Excellent and super fast replacement hot water heater.

Responded to our message re a replacement hot water heater within hours. A technician arrived in a couple of hours to tell us our options. He was very informative. We didn't feel pressured at all and they provided a competative quote. We chose their offer and within 2 hours there were two very professional installers at our place with the replacement hot water heater. In about 90 minutes they had the tank replaced and its been working great since. They made sure there were no other plumbing issues we needed help with and they left with the worksite cleaned right up. I couldn't have asked for a more efficient, professional job.

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Company Response

Thanks for all the feedback Mel! You made our day telling us how we made your day better. Congrats on your upgraded tank, and thanks for choosing the team at Always for your homes plumbing needs! We are here for you should you need any plumbing, heating, or cooling work done in the future! We will be sure to match or exceed the level of service that you received this time around. Have a great week!

Mike in Edmonton
Mike in Edmonton
0 reviews Edmonton, AB
10/10

3 toilets and a broken flange

Robyn and Kyle were efficient and took the time to explain. They did their work thoroughly and checked to ensure the job was done correctly.
My only complaint is with all the different types of notifications. Text, email and phone call were not all necessary. I would like to believe I can remember appointments.
Mike

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Company Response

Hi mike, sorry for all of the notifications prior to your appointment. Our system sends it out that way so it is accessible by all types of clients. Thank you for the feedback on the work that was done on your toilets, and thanks for choosing us to be your plumber

Private User
Private User
Private User reviews Edmonton, AB
10/10

Awesome service

Came right on time especially when they were booked
Shaun was Very courteous even got a discount for helping him under the house with heaters. Would recommend this company. Thank you

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Company Response

So glad we were able to help you out during this crazy cold snap! We hope you're staying warm now!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Always Plumbing & Heating Ltd

WE Want To Be YOUR Plumber! ! ! Always Plumbing & Heating Ltd. will ensure you are a happy and satisfied customer. We don’t want to just come in and fix your immediate plumbing and heating needs. . . we want to be your plumber for life. We want to ...
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