We had a 24hr window to get an inspection done in a multiple offer situation. Chris was thankfully available and did an extremely thorough walk through. I was present at the walkthrough and Chris was able to convey all of the 'major issues' verbally so that we could proceed with our offer knowing what we were getting into. Chris also noted that if we weren't successful he would apply the cost of writing the report to our next inspection (we were successful).
Chris's report was extremely detailed and well thought out. I use it as my to do list for the property.
Finally, and most importantly when the weather started to turn cold I realized our furnace wasn't firing up properly. It was 6:30 at night and we couldn't get a hold of service company. I called Chris to see if he had any insight. He spent 15 minutes working through some trouble shooting with me and it turned out there was a power switch turned off.
Excellent service combined with a very thorough inspection made using Haystack a no brainer.