I made the mistake of hiring Ontrek two days ago. Jordan (owner or manager, dont know), and I agreed my move involved 3 addresses, he said it would work out well since the 3rd address was on the movers' way back. These so called movers were slow, disorganized, ignorant amateurs.
At the end of the move, they told me they were not aware of the third address (eventhough they had already picked up something there first), and claimed ignorance of having to deliver something there. I asked them to call Jordan and confirm our agreement, but of course he decided not to answer. I called and got no answer. When he did pick up, he refused to speak to me, twice. At this point , the "movers" said they would do me a 'favour' and put my console in the locker room. I said yes since I had no choice. But as soon as I turned around to open door they put furniture in the middle of parking lot of building and took off. Im 8 months pregnant and obviously could not move a 200 lb console. It just sat there for hours till I could find help.
Jordan didnt keep his word, his little thieves broke and scratched my possessions, demanded more money for something that should've been included in their services and left the jobsite without finishing what they got paid for.