I used OnTrek moving and it was more stressful than doing it myself. The guys were very careless, slow, and unprofessional. My stuff was dragged and scuffed, my boxes were marked fragile but they were upside down when I got them and had some stuff broken inside. I had to pay them at the final destination first before taking my stuff out of the truck, which is fine if they had completed the task. I had paid for three hours of service but they took out the items and dumped it into my living room when I had asked them to take to the basement worked 2.5 hours and bolted out of door. I called the company that night and left a message but I didn't a call back. I called a few more times after but no answer.........Very disappointed with their level of professionalism (or lack of) that they claim and inefficiency.
- Approximate cost of services:
- $340.00