Codona Flooring

I came across Codona Flooring while searching for floor suppliers and decided to give it a try. I did not know I needed an appointment but once I got inside Milos said it was fine and allowed me to look around. He also gave some advice which I appreciated. I took pictures of the two floors and said I'll let them know.

From this point on for some reason, I can no longer reach Milos but only Oliver, which to be honest I didn't care so much so long as we could get the work done. At first it was alright, we had a few text exchanges and decided to move on with ordering some flooring from them and asking them to do the installation. Then it went downhill from there as Oliver was not very responsive to my messages and took him a while to give me the WSIB and Liability Insurance. Anyhow we managed to get through.

Then came the day(s) of installation. Oliver first told me he would bring 3~4 guys and finish the job in a day, but he showed up later (late too) with only one more guy and the job did not finish in that day. Then about one or two weeks later he finally was able to come and finish the job.

Overall it was good and I appreciated his and his coworkers' hardwork, but the smaller details were certainly lacking. As seen in the uploaded photos the little gaps between the floor planks and between the floor and window frame Oliver never came and fixed; there was also a few other places that the baseboards were missing. The job was "done" in about March, now it is almost June. It was a misfortune that throughout April I caught COVID, and Oliver ( and his girlfriend) was not feeling well. I've got to be honest here and say that it felt as if Oliver did not want to come anymore, that he was making up excuses, because I was always the one making calls and asking him to schedule, only once did he call me and told me his availability on certain days.

Finally we decided on a date but he said he did not bring his material so he will not show up. To me that is just unprofessional that you just don't show up, I'd rather you show up late because at that point I've pretty much expected him to show up late anyway. Then later we booked for another date and he just never showed up at all. Very unprofessional and unresponsive.

Another confession though, I certainly should not have paid the full amount, knowing that there were problems he needed to fix. But aside from this issue it conveys to me the unprofessionalism and lack of workmanship / responsibility in Oliver.

Codona Flooring may or may not be a good floor installer and supplier based on Google Reviews (4.9 Stars, wow, I wish I had that kind of service), but I could certainly say that Oliver did not match up to this 5 star standard. Oliver, if you are reading this, I want to let you know that you win, that you've successfully tired me out and I no longer wish to deal with you and your delays.

To gents and ladies if you were to use Codona Flooring, from my POV I suggest finding Milos or somebody else in Codona Flooring (to avoid Oliver), or find a different contractor. The floor collection was nice, but not the service.

Edit: Oliver called me on May 22nd and asked if I was available for him to come over and fixed the issues. He came the next day and fixed all the issues. Thank you for coming and making up for it. Regardless I think a lot of this fuss could have been avoided had more efforts been put into it from Oliver's side.

I don't usually write reviews, but I have been so happy with the quality of the work that was done that I am taking the time to do so for Codona Flooring. We initially had them re-floor 3 rooms of our home with hardwoods. We were so happy with the results, we had them come back and do the remaining floors. The work is flawless. The wood - gorgeous. They showed up when they said they would and finished in the specified time frame. I couldn't be happier and would recommend them to anyone looking to have any flooring done. Thank you Codona team.

Used them to help with my cottage reno.
Quality, pricing, service were all top notch. They helped me pick a color and made the whole process super easy.

I highly recommend them. It took some of the stress out of our reno!

We recently had Milos (Mike) from Codona Flooring install Luxury Vinyl Plank flooring along with new baseboards in the living area, kitchen and bedrooms at the cottage.
Throughout the process from consultation to installation, Milos was extremely friendly, helpful and professional.
The selection, service and price were excellent.
Milos and Trajan were detailed and meticulous during the installation process.
We are extremely happy with the final result and highly recommend Milos and his team from Codona Flooring!

Best flooring company in the GTA. I have used many flooring companies, this one is by far the best. Pricing was very good, quality of the floors was excellent, and the installation was immaculate. Could not ask for more.

Got the recommendation from a coworker to try them out. We got multiple quotes and settled on Codona. Milos, Oliver and crew were amazing. Job was quoted reasonably and broken down as requested. The job was finished with some very long days but the crew was always happy and fun. The cost of the job actually came in below the quote. They did as best as they could to keep dust down as well as clean up along the way.

Their custom transitions and floor vents are fantastic. They really make the floor blend and you will not hit a vacuum or stub a toe on a vent.

I recently had Codona Flooring replace old laminate flooring with luxury vinyl planks on the entire first floor. I was a little nervous about "vinyl" planks but it looks great and I'm really happy with the result. The store has a good selection of flooring to choose from. Milos was very prompt in replying to my questions and the installation of the new floor was finished in just one day. I highly recommend this company.

This small shop on Pape Avenue has a great selection of flooring, particularly hardwoods and laminates. We wanted new vinyl flooring for the kitchen. With the help of Milos, we found the perfect tile. Within a few days the floor was laid. The tradesmen were neat, careful and considerate. The floor is beautiful. The price was right. We certainly recommend this business.

Was shopping around for vinyl floors for quite some time and was quoted outrageous numbers by other companies. Came across Condona and was very happy I did. Spoke with an individual named Milos who made the process from beginning to end smooth and easy. Great selection, great team, amazing results! Highly recommended!

When it was time to get new hardwood flooring (after a big reno) we did exactly what they say. Research, get quotes, speak to past clients. We wanted a Canadian product that was environmentally conscientious. Milos and his team did an outstanding job and our project included work that consisted of a custom metal railing as well. His installers were meticulous, polite and caring. I would go so far as to say that Mario is an artisan. We were so pleased with the work they completed for us. Thank you so very much.