Martino HVAC

Heating & Air Conditioning
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Martino HVAC

Average customer rating:
9.8 10 (183 reviews)

Sort by

Levto
Levto
27 reviews Toronto, ON
9/10

Heating and AC unit combo installed

I hired Martino because of the reviews, and the fact that the quote was all inclusive. A last-minute Daikin rebate brought the quote on par with competitors.

The salesperson, JP, however, did not know the products and installation as well as the other companies who quoted the job.

The whole process took four separate visits to my home, which is totally unnecessary when the right people show up when they should.

Communication was weak after I signed the “contract”, with texts and calls left unanswered. There has been zero follow up on warranty, servicing or assistance.

The best part of the job was the installers Todd and Emmet, who worked hard and efficiently, for eight consecutive hours. I’m very happy with their work.

I would recommend hiring Martino with a few tweaks.

Was this review helpful?
Company Response

Thank you for taking the time to provide us with a review about your experience.

We appreciate the feedback and will work with our team to ensure timely follow up and equipment sales knowledge.

We are glad to hear that you were happy with the installation and look forward to serving you in the future.

Thank you.

Private User
Private User
Private User reviews Vaughan, ON
10/10

New A/C Install

New Air Conditioner Install - Service was great from sales to install. Sales department help determine the correct unit for my house. Installers were knowledgeable, courteous and tidy. I would recommend Martino HVAC to others.

Was this review helpful?
Company Response

Thank you for your review! We are glad that you were happy with your air conditioner installation. Enjoy the system and thank you in advance for recommending others.

We have a referral program where we will send you a cheque for $100 as a thank you for any referrals that have a furnace/AC installed.

Alannah F.
Alannah F.
5 reviews Toronto, ON
10/10

Amazing Company and Service

MC Contractors.JPG Martino HVAC
800-465-5700
ON
CANADA

I contacted Dave's Ducts who put me in touch with Martino HVAC, and I have to say, these are some of the nicest, most prompt and honest folks I have ever hired. They responded to my request online and over the phone immediately, were kind on the phone and offered same-day service on two occassions, and finished the work quickly. Dan got our furnace working in minutes and was a joy to talk to. I will definitely be contacting them in the future for all of my heating/cooling needs. Thank you!

Was this review helpful? Yes No
Company Response

Thank you Alannah for taking the time to review us on Homestars! We are glad to hear you are happy with our service and looking forward to helping you again in the future. Thank you for choosing Martino HVAC as your heating and cooling provider.

Bill Colucci in Richmond hill
Bill Colucci in Richmond hill
3 reviews Richmond Hill, ON
10/10

Recommended

We have used the services of Martino's in the past and were highly satisfied. When our air conditioning broke on a Saturday morning in the heat of the summer, we didn't hesitate to call Martino's. The serviceman arrived by noon and advised us that the ac was beyond repair. By Monday night, the sales rep had come over and we signed to replace both the ac and the furnace. Our service was quickly scheduled and within a couple of days, we thankfully had ac again. We highly recommend Martino's - they are our contractor of choice. They provide excellent customer service and their servicemen are very knowledgeable . Call them if you require HVAC - you won't be dissapointed.

Was this review helpful?
Company Response

Thank you Bill for your kind words! We are glad that you were happy with your experience with us. We look forward to working with you again in the future.

Rose & Frank in Brampton
Rose & Frank in Brampton
1 review Brampton, ON
10/10

New furnace, air conditioner and gas fireplace

We moved into a 22 year old home with original units. Martino HVAC installed new furnace, air conditioner to a new location and added a new fireplace and gas line. Everything was done in 2 days. The guys did an amazing job. Everyone was very courteous, professional, clean and efficient! We are very satisfied with all our new units, the service and installation. We highly recommend them.

Was this review helpful?
Company Response

Thank you for your review Rose and Frank! We are glad that you are happy with your experience with us. Thank you in advance for recommending others. We will provide you a thank you bonus for anyone that installs a new system with us that you refer. We look forward to serving you again in the future.

lynda.irwin
lynda.irwin
1 review Innisfil, ON
10/10

Central Air

From our first contact with sales rep Adam Saunders to the install by Brent and Tom just 4 days later, we were and are very pleased with everything!! Our house is nice and cool, the unit is quiet ...couldn’t be happier. Thank you Martino HVAC!!

Was this review helpful?
Company Response

Thank you Lynda for your review! We are glad to hear you were happy with your experience with us installing your new air conditioner. Enjoy the cooling, especially on this hot summer!

Mitch in Niagara-on-the-Lake
Mitch in Niagara-on-the-Lake
1 review Niagara On The Lake, ON
10/10

Furnace and Hvac

Martino Hvac came to our new home and did the balancing and made the proper adjustments. We then had the install a new Ecobee 3 thermostat. After the heating season, they came and tested the A/C. and recommended we change the air filter. They did and the charge was fair as I did not have to go out and buy one.
They have since serviced our unit and shown use the same courtesy, respect and knowledge that we expect from them.
We recommend Martino to our family and friends.

Thanks
Mitch Tessis

Was this review helpful?
Company Response

Thank you kindly Mitch for taking her time to review your experience with us at Martino HVAC. We are glad you are happy with your heating and cooling system and that your experience with us is one worth recommending.

We look forward to serving you and your friends and family in the future.

R in Woodbridge
R in Woodbridge
1 review Markham, ON
8/10

Installation of AC Unit

MC Contractors.JPG Martino HVAC
800-465-5700
ON
CANADA

We hired Martino HVAC to install a new AC unit in our home. The salesperson was very professional. The technician arrived on time and he finished in a timely manner. They provided good workmanship when closing the unit with sheet metal. The AC unit has been working without any issues.

Was this review helpful?
Company Response

Thank you for your review of your new air conditioner installation. Professional, on-time and good workmanship are what we at Martino HVAC believe are fundamental for providing great customer service. We look forward to working with you again in the future.

Phil in Ottawa
Phil in Ottawa
1 review Bradford West Gwillimbury, ON
10/10

Air Conditioner Installation

Our AC broke during a recent heat wave and we asked Martino for a quote after they determined the unit could not be repaired. Martino provided 4 options and we chose the model that we could afford. Price was reasonable, they arrived when then said they would and installation was quick. Very satisfied with the quality of work.

Was this review helpful?
Company Response

Thank you for your review Phil! Enjoy your new air conditioner.

Carole in Toronto
Carole in Toronto
1 review Toronto, ON
10/10

Exceptional Service

5 stars all around. Martino was quick to respond and install, all staff was incredibly knowledgeable and friendly, and the cost was the lowest we obtained after getting quotes from 3 different companies. We are incredibly satisfied.

Was this review helpful?
Company Response

Thank you Carole for the 5 star review! We are glad to hear that you are completely satisfied with our service. We look forward to working with you or friends/family in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70,000 furnaces and air conditioners all across Ontario. As a testament to our culture and working environment, many of our employees have been with us since inception. Our dedicated staff has grown from 12 to over 52 employees in the last 25 years, with a recent expansion to the city of Ottawa. We are now serving customers in the Greater Toronto Area and the Ottawa Region.

Servicing:
_______________________________________

VAUGHAN LOCATION

150 Connie Crescent

Vaughan, Ontario

L4K 1L9
_______________________________________

STIRLING LOCATION

400 West Front Street Building 5

Stirling, Ontario

L0K 3E0

CATEGORIES
Heating & Air Conditioning
SERVICES
HVAC Services
SPECIALITIES
HVAC design, service, and installations
WEBSITE
http://www.martinohvac.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cash, Cheque, Credit Card (MasterCard or VISA)
MEMBERSHIPS
BILD, Renomark, HRAI, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.