Martino HVAC

Heating & Air Conditioning
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97%

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Reviews by rating (past 12 months)

Reviews for Martino HVAC

Average customer rating:
9.8 10 (159 reviews)

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harman_rai in Brampton
harman_rai in Brampton
7 reviews Brampton, ON
10/10

Furnace not working

Contacted Martino HVAC as my furnace stopped working.
Was still under the builder warranty. They were out the same day and he was able to fix the issue within minutes. Very satisfied with the service.

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Company Response

Thank you for your review. We are glad to hear you were satisfied with our service. Same day service and prompt repair of the problem is the service we want our customers to expect when they have no heat or no air conditioning. We look forward to serving you in the future.

bg in rosedale
bg in rosedale
14 reviews Toronto, ON
10/10

Fix Furnace

On a Sunday with the ice storm/freezing weather our furnace stopped blowing heat. Called Martino HVAC and a they took details and a technician called me 5 minutes later. Listened to my explanation and said he'd visit within the hour. He arrived when he had promised, quickly found the problem and was able to make a temporary fix to get the furnace working until a new part (control board) can be ordered next week. House was getting warm again 2 hours after I had first called. Excellent service in horrendous weather. 5 stars.

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Company Response

Thank you for your review of our service! We are glad to hear you are happy with the service Jake provided. We believe our business is an emergency response business. We care about our clients and Jake's prompt reply and visit in horrendous weather is one way we provide excellent service.

Diana from Vaughan
Diana from Vaughan
3 reviews Vaughan, ON
10/10

Extremely prompt service

Our home furnace stopped working in March. I called for service in the morning and the technician Matthew was here that same day in the afternoon. The technician is very personable and conducted his work in a very professional manner, Matthew diagnosed the problem right away and resolved it without any issues. I will be storing Martino HVAC in my contact list and will definitely recommend them to anyone who has a furnace issue. Thank you for your help!

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Company Response

Thank you Diana for your review! Matthew is a great technician and glad to hear you were happy with his service. We will pass on your kind words to him and look forward to serving you in the future.

We thank you in advance for recommending us to others. If they decide to become a Martino customer, we will send you a gift as a token of our appreciation.

Yousuf K.
Yousuf K.
2 reviews Milton, ON
10/10

HVAC System Maintenance

Martino are the OEM Supplier of our new home HVAC system and do a great job maintaining it at a reasonable cost.

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Company Response

Thank you Yousuf for your review.

We hope you are happy with your new heating system and look forward to providing maintenance and service to you in the future.

Lara
Lara
1 review , ON
7/10

Air balancing

They came twice to balance the air... and some rooms are still too hot while others too cold,

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Company Response

Hi Lara,

We are sorry to hear that you are still experiencing hot and cold areas in your home.

We are going to review with our team and your builder and follow up with you early next week.

Thank you for your patience.

Paul in Mississauga
Paul in Mississauga
2 reviews Mississauga, ON
10/10

Emergency Furnace Replacement

On one of the coldest days of the year, our furnace broke. After lots of poor service from Reliance, our neighbour recommended Martino HVAC. Well, they actually recommended Prima Air, who has now part of the Martino Group of Companies.
Communications with Martino were very good: We started by submitting an inquiry on the website. That was followed-up by a friendly phone call, and then they paged someone to give us a quote on a Saturday afternoon!
The installers from Marino were clean, thorough, and did a really nice job installing a new, high-efficiency Goodman furnace. They even noticed an error in the installation of our Reliance Hot Water tank, and fixed it at no extra cost!

I don’t hesitate to recommend their services!

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Company Response

Thank you very much for your review Paul. This is a great review for prospective customers to read about the experience they can expect from Martino HVAC.

On the coldest day of the year when your furnace stops working is when you need your heating company to be there for you the most.

After reading this review, prospective customers will know they can trust that Martino HVAC is a company they can rely on.

Once again, thank you and we look forward to serving you again in the future.

Lorena in Toronto
Lorena in Toronto
1 review Toronto, ON
10/10

Great Company

Had a tech come into our home after we bought a resale house to service our furnice. He was so knowledgeable and friendly and was able to answer any questions we had!

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Company Response

Thank you Lorena for your review. We appreciate it and are glad to hear you are happy with our service. We look forward to serving you in the future.

Nancy in East Gwillimbury
Nancy in East Gwillimbury
1 review East Gwillimbury, ON
10/10

Furnace

Our home furnace broke down in October, I contact Martino according to
the information showing on our old furnace. JP from Martino Contractors sent the technician to find out the problem. based on the information provided by the technician, we chose to buy a new one in stead of replacing the heater exchange and JP quickly provided us fair prices for a new Goodman Furnace. After our approval new furnace was installed with the Ecobee 3 Lite in a few day as we requested and I was so happy our home was back warm.
Martino Contractor provided a very efficient service and also help us to get $250 OPA Government rebate.
I would like to recommend Martino for anyone who needs HVAC services.

1 of 1 people found this review helpful.
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Company Response

Thank you Nancy for your kind words. Our goal is to always provide our customers with efficient, high quality service at a fair price.

Thank you for letting us know that you will recommend us to others. As a token of our appreciation, we will send you a gift for any referral that purchases one of our services or products.

Thank you again for choosing to do business with Martino HVAC.

vic8960
vic8960
1 review , ON
10/10

Furnace

It was actually information provided over the phone that assisted me in getting my furnace working again

They even followed up later to ask if it all went well

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Company Response

Thank you for your review.

We want to make sure all of our customers are taken care.

We look forward to serving you again in the future.

Shahid A. from Toronto
Shahid A. from Toronto
3 reviews Toronto, ON
10/10

Martino HVAC

Our Furnace broke down on Sept.28/2016. JP from Martino Contractors arranged Scott for diagnostic troubleshooting. As was uneconomical to repair JP immediately quoted very fair prices for a new Goodman Furnace. After our approval new furnace was installed on October 07/2016 to our fullest satisfaction. Warranty is 10 years with yearly
tune ups @ extra cost. JP helped us to get $250 OPA Government rebate.
This year tune up was done on October 16/2017. We also took advantage of the special promotion @ $100 extra cost and got the Ecobee 3 Lite with Wifi thermostat with $100 Enbridge credit. We got the best courteous, honest and timely efficient service from Martino Contractors.
I would strongly recommend Martino for anyone who needs their services.

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Company Response

Thank you Shahid for writing us a detailed review. We appreciate your feedback and your business and that you would recommend us to others.

If someone you refer becomes a Martino customer, we will send you a free gift as a token of our appreciation.

Once again, thank you and we look forward to providing you service in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70,000 furnaces and air conditioners all across Ontario. As a testament to our culture and working environment, many of our employees have been with us since inception. Our dedicated staff has grown from 12 to over 52 employees in the last 25 years, with a recent expansion to the city of Ottawa. We are now serving customers in the Greater Toronto Area and the Ottawa Region.

Servicing:
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VAUGHAN LOCATION

150 Connie Crescent

Vaughan, Ontario

L4K 1L9
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STIRLING LOCATION

400 West Front Street Building 5

Stirling, Ontario

L0K 3E0

CATEGORIES
Heating & Air Conditioning and Fireplaces
SERVICES
HVAC Services
SPECIALITIES
HVAC design, service, and installations
WEBSITE
http://www.martinohvac.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cash, Cheque, Credit Card (MasterCard or VISA)
MEMBERSHIPS
BILD, Renomark, HRAI, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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