- Approximate cost of services:
- $120.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for choosing us. We are always happy to serve the customers.
Thank you for choosing us. We are always happy to serve the customers.
If the problem was high coil then it would not be possible for the a/c to have worked through the hot summers for 7 years. The real issue was the coil and the duct was blocked and dirty. The furnace was high effiency and cfm (central fan motor) had enough air to reach the cool section. You did not need to buy a new air conditioner. We have installed the same exact air conditioner and it has worked for 18 years. If the coil is installed too close to the a/c the heat limit is shut off and the furnace will get problems. Last visit we said you needed a new orifice for your coil which is very economical but after a few calls there was no response. There was also no call for a routine tune up where 7 years is too long. We respect that you are a busy man but it is not our fault that you did not respond to an easy fix and instead bought a new air conditioner.
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