After moving into our new home, we discovered a number of "deficiencies" that the home inspector mysteriously overlooked. :-O The latest was the extremely undersized hot water heater that had been barely heating our water, radiant floors, and driveway. I'd contacted a few companies earlier in the year to have it looked at -- trying to stay ahead of disaster -- but I was given a lot of talk about how they'd need to replace a lot of the pipes (told me they were a recalled brand, which they weren't) and most likely have to turn off the gas for several days to correct some code violations...all for a huge amount of money. We decided to do some home fixes to give us time until we could find the right person. A few days ago, the hot water quit altogether. I called a few more large companies, and the only one that sounded competent about the work was booked out 3 weeks. Happily, in another search, we found Tankless Experts. I called Kyle and he talked very knowledgeably about our problem -- much more so than the other companies -- and he was here within a few hours to look at it. He said repairing the tank was really not advisable -- very expensive and it actually wasn't the right equipment for our purposes. The previous owners had installed it themselves, and this particular model was meant for much smaller volumes; so given the actual usage, it pretty much ran through its 10-year life expectancy in about 3 years. So Kyle carefully explained what needed to be done, gave us a quote, and was back the next afternoon to do the work. Two days later, we have hot water, hot floors, and -- as a bonus -- he rerouted our furnace exhaust and brought it up to code. I would highly recommend Tankless Experts if you're looking for tankless water heating.