YOU CAN'T GET AHOLD OF ANYONE IN CUSTOMER SERVICE !
Bought a rug and was extremely happy, but I ordered a throw and never received it. Tried to contact customer service by email twice as directed and no response, despite website saying they will respond within two business days. Called 1-855 cusomer service # repeatedly over two days and got "voice mailbox full" message, or message stating their business hours (which I was calling within). Thought I had found a new favorite website I would recommend to friends but now I won't be buying from Homesav again.