H in Toronto

We ordered a headboard and when the product finally turned up after 7 weeks, it was not what we ordered (original delivery was 3-5wks). In trying to have the order replaced, I received horrible customer service from HomeSav. They committed to replacing the product in 3-4weeks and then after I'd returned the product, they changed the time to 6-7weeks, expecting us to wait almost 16weeks! No effort was made to expedite the order or shipping. Trying to get our money back now. And apparently, the wrong product was sent to everyone else who ordered, interesting given they even offer a product guarantee on their site. I would not recommend HomeSav.