Home Sav.Com

Furniture
TORONTO ON M5T1T1
Write a Review
Write a Review
HomeStars
Furniture
Home Sav.Com
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

11%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Home Sav.Com

Average customer rating:
2.6 10 (27 reviews)

Sort by

Wael from Old Toronto
Wael from Old Toronto
1 review Old Toronto, ON
0/10

Home Decor

Horrible experience. Submitted 2 separate orders with this company. No word at all from them on when the order will ship from their warehouse. Advised them specifically not to ship them during a two-week period when I would be away. I called and emailed to advise them of this, did not receive a response. Sure enough, one of the orders was shipped during that time. After sitting in a Purolator depot, it was shipped back to their warehouse. They found that one of the pieces damaged, and asked me to get a repair kit, do the work myself, and they would reimburse the cost for this repair kit. Sorry, I don't have time to repair furniture that should arrive undamaged and then deal with the hassle of getting a reimbursement.

As of today, still no word on where my order sits and when it will ship. They have a great product line and could be massively successful if they focused on customer service. I will never use their service and will advise my colleagues/friend of the same. Worst customer experience.

4 of 4 people found this review helpful.
Was this review helpful?
Jacquie from Toronto
Jacquie from Toronto
1 review Toronto, ON
0/10

Towels

I spent over $200.00 for towels and when they arrived they were thin and threadbare! I have tried and tried to contact customer service and can not get my issue resolved! This company does not pay its bills to suppliers and the customer service is garbage.

STAY AWAY FROM THIS COMPANY

4 of 4 people found this review helpful.
Was this review helpful?
RM from Calgary
RM from Calgary
1 review Calgary, AB
0/10

Eames chair

I would never buy from homesav again. What a stressful experience. I ordered an eames chair for $999 plus 200 shipping back on July 15th. I still haven't received it! They said it would be a couple months in August, and now aren't even returning my emails. STAY AWAY FROM THIS COMPANY.

6 of 6 people found this review helpful.
Was this review helpful?
Jim from Toronto
Jim from Toronto
1 review Toronto, ON
0/10

WORST Online Purchase EVER

I wish I had found this site before ordering - the bad reviews would have steered me away. Purchased a lamp Dec 1, 2012 and it has never arrived. I emailed customer service with a copy of my receipt and received an automatic reply that it takes about 4 days to respond - nothing has happened. The purchase was charged to Mastercard - now I have to go through the hassle of getting my money back by claiming fraud. No one is minding the store at this site.

4 of 4 people found this review helpful.
Was this review helpful?
Dan from Toronto
Dan from Toronto
1 review Toronto, ON
0/10

Lamps

I had to call in to be told there was a delay. I was then assured that my order would be shipped by week's end. That was over a month ago. It's been 3 months in total.

2 of 2 people found this review helpful.
Was this review helpful?
Nicole from Toronto
Nicole from Toronto
1 review Toronto, ON
0/10

WORST EXPERIENCE EVER

I wish I had stumbled upon this prior to placing an order on www.homesav.com. I can 2nd every single bad review I have read here. I placed and order a couple months ago and have one of the items sent to me completely damaged and the other was incorrect. IT WAS BY FAR THE MOST HORRENDOUS CUSTOMER SERVICE I HAVE EVER EXPERIENCED. THEY SENT ME THE WRONG ITEMS AND WOULDN'T SEND HE THE PAID POSTAGE TO SEND THEM BACK I HAD TO PERSONALLY DELIVER THE ITEMS TO THERE OFFICE. THEY WERE SUPOSED TO SEND ME REPLACEMENTS HOWEVER THEY JUST ISSUED A REFUND 3 MONTHS LATER. THE HASSLE OF DEALING WITH THIS AMATEUR RUN BUSINESS IS NOT WORTH THE MINOR SAVINGS THEY OFFER. SAVE URSELF A HEADACHE AND UNNECESSARY FRUSTRATION.

3 of 3 people found this review helpful.
Was this review helpful?
IM from Toronto
IM from Toronto
1 review Toronto, ON
0/10

Terrible experience

Be warned. Dealing with this company is far too time consuming to be worth it. I had to chase them down to track my orders. I was told my order was on the way. Homesav suggested I pay again after I had asked for a refund. I received an email stating my order was in Toronto and then two days later they said it was actually on back order and I would have to wait another three months - after already waiting three months. I ordered a rug - not custom furniture! If you are dealing with Homesav and trying to get a reply - post something on facebook. It is the only way to get their attention. Will not deal with this company in the future. Would give them a negative rating if I could.

5 of 5 people found this review helpful.
Was this review helpful?
Gary from London
Gary from London
1 review London, ON
0/10

Service

Worst experience ever. Ordered, paid, got the receipt. Online order went missing. No updated shipping. Emailed many times, called got voicemail. Someone responded said they would get back to me the next day. Nothing. No item still. Keep away

2 of 2 people found this review helpful.
Was this review helpful?
Maxime Aubin from QUEBEC
Maxime Aubin from QUEBEC
1 review Qu, QC
0/10

light fixture

A complete nightmare ! I ordered a light fixture 7 weeks ago and still don't have it. I contacted them 3 times and never heard of them. I wrote on their facebook page, somobody wrote that customer service was to contact me, but I am not sure this person really exist.

3 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Sav.Com

HomeSav is an online shopping club (also known as flash sale site) featuring designer furniture, home décor, lifestyle, family related products and services at up to 70% off retail. Our expert buyers pre-select a wide variety of high quality and fashionable products for our members and clearly explain product details, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Toronto?