Mr Foundation Inc

Foundations
99- 5460 Canotek Rd Ottawa ON K1J 9G9
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89%

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Reviews by rating (past 12 months)

Reviews for Mr Foundation Inc

Average customer rating:
9.2 10 (40 reviews)

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Diane in Gloucester
Diane in Gloucester
1 review Ottawa, ON
10/10

Basement foundation repair and waterproofing

Have nothing but praise for Mr. Foundation. From my first encounter with the owner, Mr. Lecours, had a very good feeling and I was not mistaken. Team led by foreman Chris was hardworking, kind, answered all my queries, worked in difficult weather, always on time and in good mood, rebuilt everything they had to dismantle to my satisfaction including my stone entrance, deck and interlock. All in all, best decision I have ever made in choosing them.

I have been recommending them since the beginning and will continue to do so. Thanks to them, I now have a dry basement and have nothing to worry about anymore. Thank you again Mr Foundation.

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DJGH in Gloucester
DJGH in Gloucester
1 review Ottawa, ON
10/10

Foundation Repair / Water Leak

It was a pleasure dealing with the team from MR Foundation. From the initial diagnosis to the scheduling of the repair to the completed work all commitments were honoured per our agreement. The team completing the repair in one day and left the “worksite” (my backyard) in excellent condition. I will recommend this company to my family and friends without hesitation.

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Can-uT7-nUq-QXz in Gloucester
Can-uT7-nUq-QXz in Gloucester
1 review Ottawa, ON
8/10

Basement leak repair

Requested cost estimate to repair basement leak. Within a week the estimate to complete the work was sent to me and I called the office to accept the offer. Within 2 weeks 3 young men came to our house & carried out the work and were finished by mid-afternoon (approximately 6 hrs).
The work was done cleanly and efficiently and we are very happy with the results. I would happily recommend the company to prospective customers.

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gocdn in Ottawa
gocdn in Ottawa
2 reviews Ottawa, ON
3/10

Misquoted and incomplete job

After being very clear that I wanted a membrane on the entire front wall of my foundation, they gave a quote that turned out to be for only a 6 ft section. The reduced length was hinted at by vague language in the quote. I wasn't home for the first half of the job and by the time I arrived it was too late. My mistake for not reading every word, but it didn't occur to me since it was completely obvious in our discussion that the membrane was supposed to cover the full length of the wall. Why would anyone go through all that trouble and expense to cover only a 6 ft section? What would be the point? They also badly damaged the interior wall when they knocked out bolts that were embedded in the foundation. I wanted the bolts removed, and assumed they would properly repair the holes, as agreed, but they only patched the outside with a thin layer of cement. I asked for a quote to do the job that I originally wanted and it was double the first quote - for almost the same amount of work! Gee, thanks for the obvious attempt to gouge me, but I'll pass. I'll use the money to repair the damage they did on the first job.

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Company Response

On the 22 of November 2017 an estimate of services was provided to Mr. Carswell by email. In this estimate it was clearly stated that a 6' dig (excavation) would be preformed at the front entrance area.

Prior to signature he had ample opportunity to get other quotes from other suppliers of services. Mr. Carswell approved the estimate that was sent, and a contract was issued and signed by Mr. Carswell on the 8th of December 2017. The contract clearly defined a 6' dig.

The bolts in question were removed and repaired.

We are of the opinion that we have never mislead the client as to the size of the dig since it was very clearly defined in the estimate and the contract.

The client is aware that we issue a ten year transferable warranty on the work performed.
Mr Foundation has been in business for 26 years and we pride ourselves on quality of service.

Private User
Private User
1 review Toronto, ON
1/10

quote for foundation work

I had a property that required foundation work, I called Mr Foundation for a second quote. I was charged a $250 fee for the quote despite advertising free quotes. The quote that I received was double my first quote. Not sure if he really how there could be such a discrepency. Any how I would definately get a couple of quotes and don't pay for quotes. Its not a common practice.

The property was not outside of the Ottawa bounderis and I not sure what is meant by a real estate fee but the properties is a new investment that was bought and required foundation work. The home had a sold sign sold sign in the front,so I don't see what the difference is. If the quote was anywhere comparable, I would not think it is a dishonest practice but when you go from $37 000 to $89 000 for less work something is grossly wrong. The other contractor did a very thorough quote was with me at the property for over an hour and we went through and discussed several option as well as they had more score of work of enlarging the window wells and changing out the windows (supplied by myself) .

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Company Response

We charge a $250 fee for real estate inspections or if you live outside our Ottawa Boundary (pass Cumberland or Kanata) which as a business owner is a common business practice. Most of our competition give quotes over the phone and our closed for the season. We work all winter and meet with every client. Mr Foundation has been in business for 27 yrs. please check out the reviews our repetition is very good. We make sure that each job is diagnosed properly and provide the client with a right solution. We do recommend that all of our clients get minimum of 3 quotes, we also provide our clients with references of work that has been completed in there area.

Private User
Private User
1 review Ottawa, ON
10/10

Basement pool filled in

THE JOB: fill a hole left from removing an endless pool measuring 16’x14’x4’ in the basement of our home.
1. ensuring integrity of existing foundation
2. removing debris
3. anchor rebars
4. waterproof
5. fill w gravel and
6. cement to a smooth finish.
The 2-day job was well planned and executed. As a result we now have extended floor area for use as office space.

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Company Response

Thank you, it was a pleasure working with you.
Majella LeCours

Lise in Midland
Lise in Midland
1 review Midland, ON
10/10

Foundation repairs

Mr. Foundation addressed some cracks we had that had led to some leaks in our basement due to the heavy rain this spring. They were very responsive and their on-site team was very considerate. Once the work was completed, they restored the landscaping back to its original state. We are very happy with the quality of service that we received.

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Company Response

Thank you Lise, it was a pleasure working with you.
Majella

Private User
Private User
1 review Mississauga, ON
9/10

Repairing cracks in foundation and then wrapping it in a rubber membrane

Mr. Foundation repaired 9 cracks in my foundation and then wrapped my whole foundation in a rubber membrane (along with a bunch of other things like installing weeping tiles, parging and filling in the old sump pump hole in my basement). The on-site workers were friendly and worked very hard. The operations manager explained things thoroughly and was in constant communication during the whole process providing progress reports. The two main reasons I chose to go with Mr. Foundation were the no-pressure consultations, where they assessed my problems and provided honest opinions on what options there were to fix them. The second one was they fixed my house I grew up in over 15 years ago (which was barely a foundation, pretty much just dirt and a bunch of rocks). I can't say enough good things about my experience with Mr. Foundation. Glad they're still doing great work after all this time!

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Company Response

It was a pleasure working with you. Thank you for such a wonderful review.
Majella LeCours

Raoul Awad in Ottawa
Raoul Awad in Ottawa
1 review Ottawa, ON
10/10

Replecement of weeping tile and cracks repair

I had a serious flooding in my basement during the first week of April 2017. The main reason was the clogging of the weeping tile. I start asking some contractors to give me an estimate for the repair. I meet with four contractors and I discussed with them how they will do the repair. As a Professional Engineer, I was surprised to see that no one gave me the right answer and the right way resolve this problem. Finally, my neighbour told me ask Mr. Foundation, he did the replacement of my weeping tile 2004 and since that date everything is ok. I contacted Mr. Foundation and I met with Patrick Lecours. He explained to me step by step how the work will be done and he provided a very reasonable and complete estimate. We had our contract signed and the work started. They excavated all around the home (Approx. 60 feet x 33 feet), repaired inspected and repaired the crack in the foundation. At the end of every the work day, the team clean the site and secure it. After few days they completed the work on time as promised and to our full satisfaction. I was very impressed by the professionalism and quality of work. In addition, all the team including the office staff were courteous and ready to answer any question.
I highly recommend Mr. Foundation to this kind of work.
Thanks Patrick and thanks to all Mr. Foundation staff.

Raoul Awad, P.Eng.

0 of 1 people found this review helpful.
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Company Response

It was a pleasure working with you. We really appreciate you taking the time in writing about your experience with Mr Foundation.
Thank you
Majella LeCours

Susan in
Susan in
1 review Ottawa, ON
10/10

Foundation repair

I discovered four cracks in my foundation so called Mr Foundation to give me an estimate. I was impressed by his professionalism and hired his company to do the work. It has since been completed to my complete satisfaction and carries a ten year transferable warranty. The team he sent worked diligently, expertly and left the site clean and secure at the end of the work day. My yard was restored to its previous condition and the hostas are growing well!

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Company Response

Thank you Susan, for this great review. It's very much appreciated.
Thank you
Majella LeCours

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Foundation Inc

Mr. Foundation a full service foundation repair company with over 19 years experience. Mr. Foundation is a certified installer of Ram Jack Foundation Repair Systems, a hydraulic piering system composed of steel push and helical piers, a cost effective technology to re-level structures and alleviate future settlement of foundations. In its quest to become market leader and in order to provide leading-edge innovative solutions to its customer's, the Organization became the first company in Canada to implement the Ram Jack Foundation Repair System. To provide our client with varies repair options Mr Foundation acquired exclusive rights in Ottawa, for Fortress Stabilization Systems, a Carbon Fiber/Kevlar grid strip that will halt further movement of a block or concrete wall, easily, safely and without any outside excavation.
Mr. Foundation, is a recognized industry leader and is routinely consulted for there expertise in foundation installation and repair, underpinning, re-leveling of structures, drainage systems,waterproofing, retaining walls, erosion control, crack repairs and other soil-related and concrete repair issues. The experienced, knowledgeable staff at Mr Foundation is committed to properly analyzing the problem, designing the appropriate solution and performing the construction services required to provide positive resolution with exceptional quality and service every step of the way.

CATEGORIES
Foundations, Concrete Contractors, Waterproofing, and Structural Engineering
SERVICES
Full Service Foundation Repair Company...Specialize in foundation repair, underpinning,re-leveling of structures, drainage systems, retaining walls, erosion control, other soil-related and concrete repair issues. Waterproofing, Crack Repairs, Foundation Replacement, Foundation Stabilization, Weeping tile systems, Basement and Garage Floors, Sump pits, Structural Repairs/Engineering services
SPECIALITIES
Mr Foundation is a certified installer of Ram Jack Foundation Repair Systems, a hydraulic piering system composed of deep steel piers and helical piers, a cost effect technology to re-level structures and alleviate future settlement of foundations.
WEBSITE
http://www.mrfoundation.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Vista, Master Card, Check
MEMBERSHIPS
Renomark, GOHBA,OCBA,ISO 9001
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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