Mgs Cleaning Solutions

I purchased 3 of these services through a group buying service. The first time Mark showed up he wasn't able to complete the service as he didn't have a ladder tall enough to reach the 2nd story???? Who doesn't have a ladder for a standard size house with them on the day of the appointment? He seemed very pleasant and said he'd come back with the proper equipment at the first opportunity. It took a long time for him to return. To be honest...it wasn't a good or thorough job. I booked my 2nd and 3rd appointments online as he never returned any direct phone calls.I would never have booked the additional services but unfortunately I had already prepaid them. He came the 2nd time and didn't clean anything. He just left the invoice for his HST. I called the group buyer and got a refund for my services. Absolutely Horrible! Do yourself a big favour and take this review as SERIOUS. You will not be happy with this wolf in sheep's clothing.

Beware! I paid upfront for Mark to clean my house windows. I tried booking the service 5 times. Each time he set a day, then didn't show up and didn't contact me to let me know. Then I contacted him and he made an excuse for why he didn't show. After 5 tries, I finally gave up.
I have used other window cleaning services for my house for over 10 years. Usually I book the service, they do the work and I pay them. It is a very easy, straight-forward process. By contrast, with MGS Windows, it required lots of time and frustration and the work never got done. Mark is good at sales but bad on actually delivering the service. I would not recommend.

STAY AWAY!!!! PRomises and doesn't deliver. Lots of emails and promised dates to do the work and never materializes. My patio is still full of weeds and no polymeric sand, the summer is almost 1/2 over.. DO NOT DEAL with them.

I purchased a window cleaning deal through Groupon 10 months ago. ``Do not go near this company`` 3 times they have scheduled appointments and have not shown up, no cancellation notice, no follow up with an apology or excuse. Not even a follow up to reschedule, I believe if I hadn`t inquired about rescheduling I would have never heard from them again. They ask for a debit transaction for additional expenses prior to the work being done.Be aware!!!!!!!! They do not communicate through phone which should already raise the flag. I did not trust paying through debit so I wasted 3 days waiting with no shows. My best advice stay away from any MGS business!!!!!!!!

I am yet another victim of the MGS-Groupon sham. After paying the upcharges for the work, Mark showed up, did half the work before calling it a day because of high winds. No problem - he promised to come back the next business day. Never showed. All my entreaties via email, phone, text, Facebook, Twitter and now HomeStars - no response whatsoever. I had to touch up the work that was done already (way too many smudges and runoff left on the windows) plus clean and reinstall all of the screens that he unhelpfully left out so he could clean them in his return visit. Thanks for nothing! Avoid them like the plague. This is an illegitimate, fly-by-night operation that should be banned from offering discounts since they clearly cannot deliver on the volume. My suspicion is this is a one-man operation and that there is zero infrastructure/workforce behind it. Not a good combination for ensuring delivery of a service already paid for in advance.

I bought this service on a group-buying site. The gentleman arrived on time, was exceedingly helpful, and generous with his time. Due to extraneous logistical reasons beyond our control, he did not preform the service (eavestrough cleaning) as planned. He did, however, preform an inspection of the property on his own time and volition. However, based on the honesty and generosity which he showed us during his visit, I would most definitely call him to provide his window cleaning or gutter cleaning service.

MGS half price gutter cleaning group on - Mark arrived with a large vacuum and long extender hose and vacuumed about 75% of the eavestroughs. He did not climb up to check his work. Later that day I climbed up to make some repairs and found my gutters still blocked with muck and leaves. The vacuuming didn't work! I called to complain and Mark said he would follow-up to addres the issue, but that was the last I heard from MGS. I would not recommend this service.

This was a prepaid service for spring lawn care. The owner/operator, Greg, did not show up, nor did he call to inform us. After several attempts, we tracked him down and he said he was too busy and would come for for a fall lawn clean up instead. A date was set, and once again he didn't show up or call.