Mgs Cleaning Solutions

Window & Gutter Cleaning
Toronto ON M3J2P1
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Window & Gutter Cleaning
Mgs Cleaning Solutions
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24%

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Reviews by rating (past 12 months)

Reviews for Mgs Cleaning Solutions

Average customer rating:
1.9 10 (53 reviews)

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Dude from Mississauga
Dude from Mississauga
2 reviews Mississauga, ON
0/10

They canceled the appointment and refused to refund

I bought a Groupon for MGS to do gutter cleaning, redeemed it, but I was surprised by over $50 in extra fees. I should have known to cancel the Groupon then and not deal with this company. Anyway, silly me, I paid the extra fees and tried booking an appointment. It was late in the season, so it was understandable that there were no timeslots left, so I booked one for the spring. Just a few days before my appointment, MGS contacts me to say they were dropped by Groupon and they were canceling my appointment. Fine, they had a spat with Groupon, but I'm not fine with a credit instead of a refund! I paid for a service and did not get that service, so give me a refund!!!

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Monolite  from Etobicoke
Monolite from Etobicoke
4 reviews Vaughan, ON
2/10

MGS Cleaning Solutions absolutely unreliable company

I purchased voucher on Groupon in August. I got to website tobook an appointment but calendar showed 0 availability up to the last day ofopperations for the season. Iemailed them to schedule an appointment, called numerous times... Finally got confirmation that they will come on September 14th. We all were all home waiting for them. No one showed up, then I got email that my order was complite.
I called, shocked with such service! emailed! NO REPLY.
Don't trust them, stay away!!!

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VSB in Markham
VSB in Markham
0 reviews Markham, ON
0/10

Eaves Trough Cleaning

Very disappointed with the quality of work and service provided. I would not recommend MGS Cleaning Solutions. Firstly, they came earlier than the date that the appointment date without informing us. This was OK. However more importantly, the eaves trough was not cleaned and water continues to overflow from the eaves. I have emailed and phoned them about this issue multiple times, and it has been almost 2 months and there is no resolution.

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Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Never happened

Every time I called service was postponed. Finally someone arrived Friday gave letter, they will come back following Monday. Nobody came back for 2 weeks now. Nobody answers the phone. No money back. Worst company I had to deal in any field

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Left the windows worse than before they came

Worse company. left the windows a disaster- kept insisting the problem was on the inside. It's very clear that they left dirty smear marks all over the outside of the windows. Don't waste your money- I'm going to have to have another company come and clean up their mess.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
2/10

Windows cleaning

When I came home I saw a letter saying thanks for your business and a message that they will come back to clean my back windows when I will finish my outside work. First I didn’t ask to skip any windows and didn’t want an assessment on my property I just wanted them clean and they where not clean bird poop still left, lots of missed spots .not a happy customer. I did send email but nobody responded

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Oakville, ON
0/10

Window clraningy

These people are so unprofessional, didn’t even bother to clean windows on east side of house, beware... took 30 minutes to do job which normally takes a couple of hours.

1 of 1 people found this review helpful.
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shihan.m.fernando in Burlington
shihan.m.fernando in Burlington
1 review Burlington, ON
0/10

Fraud. Buyer beware

$90 from groupon was for 3000 sqft house eaves complete cleaning. Instead, I had to fork over another $75 to make use of my groupon and when they did come, they threw two tennis balls and one handful of leaf sludge into my garden and left. 20 minutes to clean 300$ sqft house's eaves? Not a chance. I have nest cameras and recorded the whole thing. Do not purchase from this company.

1 of 1 people found this review helpful.
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MrTvGame from Oshawa
MrTvGame from Oshawa
2 reviews Oshawa, ON
0/10

Get your money, make excuses, run away and insult customer

MGS, once a reputable window cleaning service, has descended into nothing more than a fly by night GroupOn and WagJag coupon company. Get mass clients, spend little time on quality and bang out as many as they can in a season. To make up for last year's weather, they really pumped out the coupons this year. Comments indicate they spend no more than 30 minutes on a 3,000 sq foot home and it shows. They left tracks half cleaned, smears on both inside and outside panes. Made excuses and could not handle hard water spots. I mean really, it is a window cleaning service and they cannot handle or rather do not want to put in the time to take care of hard water. What a joke!
Then we have M., the owner. Super nice to get your money and then a completely inappropriate when dealing in customer service. He insults your queries and blames customers for his shoddy work and shady business practices.
Do yourself a favor and avoid MGS at all costs. It is just not worth the time and effort needed to deal with these clowns.

2 of 2 people found this review helpful.
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Lisa in North York
Lisa in North York
1 review Toronto, ON
0/10

Do not purchase groupon from this company.

I purchased groupon and they said they over booked for the season and would honour next season. Fast forward to this year.....they have ditched me two times. I’ve waited two different days for them to come on the booking date and nothing. All I can say is I’ve been frauded. I paid in full and still have not received my window cleaning after repeated attempts to contact.

2 of 2 people found this review helpful.
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