I had a garage door torsion spring break and needed a service call on Sunday morning. The technician was punctual and polite but that's where the good feelings ended. I was quoted $375 per spring x2 = $750 + labour + service call fee. By the time the job was completed the bill was over $3000 ! I asked the technician why and he played up the superior quality and 25 yr warranty that the products carried. I didn't receive any warranty documents for the products installed, and questioned why the cable rollers needed to replaced ($478), the door rollers ($650) and 4 cables ($88). The labour was $495 for 2 hrs worth of work and the service call fee of $150 on top of that. I didn't have a chance to review the company prior to initiating the call so beware of this company. I am currently disputing the charges with the company but do not think anything positive will come out in the end.