Fix It Right Garage Doors

Garage Doors & Hardware
Toronto ON
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Garage Doors & Hardware
Fix It Right Garage Doors
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94%

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Reviews for Fix It Right Garage Doors

Average customer rating:
9.7 10 (167 reviews)

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Glen
Glen
8 reviews Pickering, ON
10/10

Garage door repair

I was having recurring issues with my garage door opener not closing and flashing code . It looked to me like the door was pulling unevenly as one cable seemed looser than the other when up .
I made an appointment to have a tech come and diagnose the issue . Dan showed up for the appointment. After I described the issue ( of course it worked when he arrived ) he checked the cable and said that wasnt the issue . I created a situation where the door went into non functioning mode and code flashed . He reset the door sensors and all seems fine now .
Fingers crossed!
Thanks to Dan for hopefully fixing the issue and not upselling me on retensioning the cables at an additional cost .
I recommend them for your service related problems .

Approximate cost of services:
$30.00
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Private User
Private User
Private User reviews Newmarket, ON
10/10

Fixed my garage door

Dan did amazing service was efficient organized and I highly recommend him! 5 star work. Thank you!

Approximate cost of services:
$270.00
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Private User
Private User
2 reviews Old Toronto, ON
10/10

Garage Door Replacement

I recently called Fix it Right after dealing with ongoing issues with our garage door opener, which even after replacing with a new unit, was jamming on a regular basis. I called on a Sunday afternoon and by Monday mid-day, they sent a technician, Joseph, to diagnose the issue. Joseph called in advance so I knew when he'd arrive within the two-hour window provided and upon arrival quickly assessed the problem. In the end, I ultimately needed a new garage door to prevent the issue from occuring again. Joseph was not pushy and took the time to go over the options and pricing with me, and to describe the key differences I'd notice with a new door that would address the original problem I called for. Within 48 hours from there, the new door was installed, which took just a few hours total. Overall, I am impressed with the customer service, including the prompt responses, diagnosis of the issue and installation, not to mention the quality of the new door itself. Highly recommend!

Approximate cost of services:
$3,500.00
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Edgar from Mississauga
Edgar from Mississauga
7 reviews Mississauga, ON
5/10

Knowledgeable technicians, fast service - misleading quote, price increase during the vist

Our garage door stopped working and I noticed that one of the springs had broke. I called Fix It Right and Daniel quoted that the cost of labor and materials to replace the spring would be $250.
When Shawn and his partner came over, to my surprise, they informed that always BOTH springs need to be replaced at the same time, something Daniel never mentioned over the phone= (+ $250). On top of that, my garage door apparently was commercial grade and there would be an added labor fee on top of the regular spring replacement costs (+ $100).
The GOOD: The technicians themselves are really knowledgeable, the service was fast (they came on the next day) and the garage door was fixed. They levelled my door, lubricated the chain (I asked for it) and the new springs are backed up by a 5ys warranty.
The BAD: Incorrect info provided during the phone quote and price gouging (extras charged) during the visit.
Improvement idea: Inform customers both springs should be replaced together, explain potential extras over the phone (or give a price range).

Approximate cost of services:
$600.00
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Company Response

Hi Edgar,
I'm sorry to hear that your experience was not 10/10 with us. We are taking notes from your experience, which we will work to improve and match the expectations you related to us.

In general, in the garage door industry, we always want to be clear and precise with our customers giving prices in advance. In this case, for example, Daniel mentioned the roughly cost of a single spring. Usually, single doors (most common in Ontario) have one spring, that's why if the customer asks the price of a spring, we give the average and most common type. On top of that, we have more than 20 types of springs, and the technician has to identify which one is suitable for your garage door.

So, that's why our staff is oriented to give the average price and advise the customer that the final quote is only after the proper inspection with the technician spot.

Thank you for your feedback, and be 100% sure we are improving the process according to your information.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Change Garage door

We appreciate the job which has been done by your team specially the service/recommendations provided by Joseph

Approximate cost of services:
$5,200.00
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Company Response

Thank you for your feedback. Joseph is our best garage door repair guy and he is very knowledgeable.

AHIN
AHIN
1 review Burlington, ON
10/10

They just got the job done

So I didn't notice in the morning my garage door didn't open all the way to the top. Something I took for granted. So as I backed I lightly hit the lower panel but enough to make it bend in a couple of spots. Called a company up and the guy came in and told me I had to get a new door for arounf $4000. I asked if it could be repaired he said not really. But he sent me three quotes and called the repair option "Mickey Mouse Job" in the email. I then called Fix It Right for comparison. The young man who came did a quick assessment. And while not offering guarantees, he and his partner repaired the lower panel quickly and efficiently that day. The door looks great and works. I am very happy with the work and service.

Approximate cost of services:
$450.00
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Company Response

Thank you Ahin, we are ready to assist you with any garage door repair and replacement. Just a call for a same-day repair.

William
William
7 reviews Richmond Hill, ON
10/10

Great experience installing new garage door

Very professional garage door installers. Sahar provided a competitive quote for installing two new garage doors and had them installed with the week. Service was top notch, and everything went off without a hitch. Very impressed with my 2 new garage doors!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your feedback William, we much appreciate it.

Lisa B in Toronto
Lisa B in Toronto
4 reviews Toronto, ON
10/10

Fix it Right, fixed it right!

Quick and cheerful service. I used them once to fix my old garage door a few years ago and then, when it failed again, called them back. They gave me advice I could trust and pointed out the longer-term benefit of replacing the old doors with a new system in a way that I didn't feel like I was being oversold. They were back to install the new doors in a couple of days and the installers worked TIRELESSLY to get it done. The new system works great and they have stressed a number of times that I should call them back if I have any problems with it. Competitive pricing as well. I'm a realtor and often make recommendations to clients, I will be recommending Fix It Right for sure. Thanks, team.

Approximate cost of services:
$520,000.00
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Company Response

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service quick and cheerful. It means a lot to us that you trusted us to fix your old garage door and then called us back when it failed again.

We always strive to provide honest advice and ensure that our customers understand the long-term benefits of our solutions. We are glad that you didn't feel like you were being oversold and that our team was able to install the new doors within a couple of days. It's great to know that the new system is working perfectly for you.

We appreciate your kind words about our installers who worked tirelessly to get the job done. Customer satisfaction is our top priority, and we are delighted that you are happy with our competitive pricing as well.

We are honored that you, as a realtor, will be recommending Fix It Right to your clients. Word-of-mouth recommendations are invaluable to us, and we are grateful for your support.

Please remember that our team is always here for you if you ever encounter any problems with your new system. Feel free to reach out to us anytime.

Thank you once again for choosing Fix It Right, and we look forward to serving you and your clients in the future.

Best regards,
Fix it Right Garage Doors

Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door fix…

I contacted Fix it Right garage door repairs and replacement. Sean and John arrived promptly within the pre-set window. Both were very pleasant and diagnosed the problem and offered solutions. It was determined the spring needed to be changed. There was a slight issue with the alignment of the track and wheel for the cable the problem was solved. Sean didnt rush the job and didnt leave until both he and I were satisfied with the job. The door now opens very smoothly. Sean reminded me of warranty and should any issues arise to contact him directly.

Overall, happy with quality of work and pricing. I would recommend

Approximate cost of services:
$300.00
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Company Response

Thank you for sharing your positive experience with Fix it Right garage door repairs and replacement. It's great to hear that Sean and John arrived promptly and were pleasant throughout the process. It's also commendable that they accurately diagnosed the problem and offered solutions. The fact that they took the time to ensure the alignment of the track and wheel for the cable was resolved shows their dedication to providing a thorough service.

We're glad to know that Sean didn't rush the job and made sure both you and he were satisfied with the outcome. The fact that your door now opens smoothly is a testament to their expertise. It's reassuring that Sean reminded you of the warranty and offered his direct contact for any future issues.

We appreciate your recommendation and are pleased that you are happy with the quality of work and pricing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Fix it Right garage door repairs and replacement.

Best regards,
Fix It Right Garage Doors

Marty in London
Marty in London
1 review Newmarket, ON
10/10

Garage door install

I am impressed with the workmanship and attention to detail. I will definitely recommend this company to everyone. I replaced my 20 yr old garage door and opener. Its very quiet and its also Bluetooth/ wifi, which is handy in an emergency. Im really glad I made this decision!

Approximate cost of services:
$3,200.00
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Company Response

Thank you for choosing our garage door company for your garage door needs.
we are always trying our best to satisfy our customers in the best way possible.

thanks again.

Fix It Right Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fix It Right Garage Doors

Fix It Right Garage Doors has been in the industry for years, meaning that when it comes to experience within the GTA, we are your best bet. Our company is one of the most reputable, trusted names in garage door repairs and installations. We offer a variety of products, installing, replacing parts and repairing locally. Our technicians are capable of a number of repair and installation services such as: Residential and commercial garage door installations, garage repair and maintenance, fixing snapped or broken cables and installation of new motors.

We operate on the basis of full transparency, meaning we will never mislead our customers in any way. Our only goal is to ensure your 100% satisfaction with our repair or installation services, which is why we offer a lifetime warranty on all services and offer complete diagnostics before undertaking any repairs or installations. We help you determine the correct course of action for your budget, home’s exterior, garage door and needs. In order to fully support you, we offer only the best brands in the industry such as LiftMaster, Richards-Wilcox, Clopay, Genie, Steel-Craft, C.H.I, Pentagon and Haas doors. Our spare parts are from genuine manufacturers, and we stock parts for almost all makes and models of garage door. In this way, we can guarantee your satisfaction with our services.

Call us now and experience the difference our superior technical skills, expansive selection and committment to transparency can offer you. Contact us for a service call!

Fix It Right Garage Door Repair, Installation & Replacement in Toronto, Etobicoke, Scarborough, Vaughan, Richmond Hill, Thornhill, Aurora, Newmarket, Brampton, Mississauga, Oakville, Burlington, Nobleton, Caledon, Milton, Innisfil, Bradford, Barrie, Pickering, Stouffville, Ajax, Oshawa & more.

CATEGORIES
Garage Doors & Hardware
SERVICES
Garage Door Maintenance Garage Door Opener Repairs Garage Door Motor Repairs Garage Door Keypad Repairs Garage Door Spring Repairs Garage Door Sensor Garage Door Cables, Rollers & Hinges Garage Door Parts and Accessories Garage Door Sections Repair Residential Garage Door Repair
BRANDS
LiftMaster, Richards-Wilcox, Clopay, Genie, Steel-Craft, C.H.I, Pentagon, Haas
STYLES
15 MINUTES Response Time
SPECIALITIES
20+ YEARS OF EXPERIENCE RELIABLE GARAGE DOOR SERVICES SAME DAY SERVICE 24 HR EMERGENCY SERVICES 5 YEARS LABOUR AND PARTS WARRANTY COMPETITIVE PRICING ALL BRANDS REPAIR
WEBSITE
https://fixitrightgaragedoors.ca/
PAYMENT METHOD
ALL Major Payment types Accepted.
LIABILITY INSURANCE
Yes
BONDED
Yes
WARRANTY TERMS
5 YEARS LABOUR AND PARTS WARRANTY. Please ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.