My wife and I have always wanted to have hardwood flooring in our home but were not able to make this happen until moving into our new 23 year old bungalow home in Courtice. The home was tired and needed extensive renovations to make it more liveable for us seniors. This included a total flooring replacement of mix of worn out carpeting and old non professionally installed hardwood of mixed colouring because it had likely been installed by the previous homeowners. My family finally decided upon Perverco (Canadian) hardwood an after an exhaustive search for a knowledgeable flooring distributor, we found The Hardwood Flooring Store in Markham. I was immediately put at ease by the Staff (Joe Garanta) who explained the products, the installation requirements and the total costs for the project in exceptionally clear details that I completely understood. The flooring replacement was ~30% of my total renovation cost which I had funded out of our retirement savings, so I took nothing for granted in making this important decision. The follow up customer service offered was very supportive of my project schedule requirements, which had to be rescheduled a few times to work around other trades on the project. When the final install date was confirmed and executed, the Installers, Vitaly and Andrew, provided to install our hardwood flooring were on time every day, extremely respectful of other trades and work being completed at the same time and also extremely respectful of the inside of our home. Vitaly and Andrew ensured that they minimized dust inside the house from cutting the flooring by using a good quality dust extractor during the install. They very professionally laid out the patterns for the best visual appearance, aligned and installed the hardwood between rooms without transitions. The final installation is stunning and appreciated by everyone who sees it. Many thanks to Vitaly and Andrew for your professional skills and for making our house into a very appealing home because of these skills. I would absolutely recommend The Hardwood Flooring Store (and I do to people I know) and the elite Installers Vitaly, Andrew and other crews that help use with our flooring needs. When completed there was very little wastage from this project (there was only 3or 4 planks left over from 82 cartons used). In closing, great value for money, very professional installation, great Canadian hardwood and very professional and appreciated customer service from the knowledgeable showroom staff.
I highly recommend The Hardwood Store to everyone. I know I will be going back for my flooring needs to complete our next project the basement.