Falcon flooring and stairs

Mehmet and John did an excellent job in the removal of our existing carpet and install of new vinyl plank flooring. Mehmet provided multiple flooring options and was competitively priced compared to others. He and John showed up on time and completed all work in a single day without deficiencies. Very friendly, Id recommend to others.

We built a custom built home worth over $6Million and were lucky to have been referred to John & Memet.

Not only did they recommend the type of wood floors for my project but they suggested the best time of year to install when humidity was between 45-60%
Their installation was above my expectations, quick, professional and extremely tidy.

The floors have never squeaked once and I am grateful they recommended using the additional glue if my budget could
afford the extra.

They were also extremely conscious not to waste any material and I had 9 extra boxes left over which I used in
the basement.

Truly one of the best contractors I encountered during our build. I will never do another job without them.

Amazing job done by Mehmet, John and team. The team was super professional, meticulous and efficient in everything they did. They truly care about their customers and the end product. The team treated our home with the utmost respect and cleaned up everything after they were finished. We had many contractors in our homes for other renovations and the Falcon team was by far the best! They even matched the stain of our staircase tot he exact colour of our engineered hardwood. Everything from start to finish went smoothly when they were involved and I would highly recommend.

Very responsive and honest team. Their job transformed our home & I couldnt be happier. Thank you Mehmet & John for everything!!

I had a 12/10 experience working with both Mehmet & John from Falcon Flooring. I contacted them directly via their website and the response was within 5 days...not 5 business days but 5 calendar days. Lately trying to get someone to call or email you back is next to impossible! So I was pleased to connect with someone and outline my project.

I replaced 13 year old carpet on the second floor 4 rooms and hallway, with engineered hardwood. The flooring was purchased and installed through Falcon, but the gym mats I had purchased from another vendor prior. The installation of the hardwood took 1 whole day! Falcon had a whole team of professional at my house early Monday morning and by 5pm it was DONE! The entire team had a flawless system of communication and tackling each room separately yet coming together seamlessly. It was magical. They handled all my furniture with the upmost care. Communicated every step throughout. Stablized the subfloor, cleaned up everything and left me with beautifully installed hardwood floor.

Because all furniture was in the gym room, they returned less than 2 weeks later to complete the installation of that as well. I absolutely love their work, and I cannot speak highly enough about them!

Response time & subsequent follow-ups: 6/5
Quality of work: 6/5
Speed at which job was completed: 6/5
Professionalism: 6/5
Would recommend: YES!
Would use again: Already planning my next project with them!!

Giant thank you to Mehmet & John!!
JS from Whitby

Wonderful, hard-working people to work with great price, very punctual, know what they're doing.
Thank you John for the great job you and your team did.

Highly recommended

Im in love with my new stairs its very thing they did a great job

We reached out to Falcon Flooring after a terrible experience we had just had with another company. The end result being that we had to rip everything up and start over for a second time (which also meant having to repurchase all brand new wood). When we called Falcon Flooring, John, one of the owners was very prompt to return our call and came immediately to our home to take a look at the job that had been previously done. We spent about an hour with John going over all the issues, the main one being that the subfloor was not prepared and treated properly before the previous job had been done and therefore was going to need lots of care and close attention as it was not levelled or properly screwed down. We were very clear (this being the second time we were paying to have the job done) that we wanted to make sure that things were structurally sound and everything levelled before the new hardwood was to be laid so should we have to replace some existing sub floor, take a look at the cross beams and/or have a conversation about other solutions, we absolutely would. He told us the job was no problem and would take about 4 days as there was a lot of work to be done and asked that we stay close in case something should come up that we need to discuss which we were more than happy to do. After the end of day one we received an update that the old floor had been ripped up, new flooring was being laid and that they would likely be done by the following day. Given that we were told 4 days, 2 days seemed next to impossible and made us feel as though things were being very rushed. We sent several messages asking how the sub floor was and if they had encountered any issues at all including if he thought any of the sub floor needed to be replaced to make it level, all to which he answered 'No' and assured us everything was great. The following day we continued to check in and at 5pm we were told the job was finished. When we pulled into the property and got out of the car we noticed our 6 year old starting to pick up what turned out to be over 2 dozen cigarette butts on the front lawn and as we approached the front door we saw a huge mess of saw dust, wood and more cigarette butts covering our front porch. As soon as we entered the house we noticed issues in the floor immediately all of which can be seen int the photos attached and we contacted Falcon to go over these concerns. The list included; loose and creaky boards, seams that we can fit a nail in between, areas where glue is very visible on and in between the boards, incorrect adhesive used on Engineered Hardwood (they used carpenter glue against all manufactures recommendations which were sent to installer), areas such as around the bannister that were not neatly and properly finished, completely unlevelled floors all throughout the kitchen and dining area, confirmed improper use of self levelling concrete, unclean and un vacuumed subfloor from photos sent by installer, broken brand new 12ft custom kitchen kick place (broken in half), and damaged items from our home including two broken mirrors and the carpet in the master bedroom.

Before we started the job with Falcon Flooring we asked up front if they were the best and if this was a job they could handle knowing everything we had been through already and John replied without hesitation that they were. Unfortunately this was not the case and the experience has been an incredibly upsetting one as this was a very major expense being the second time we have had to pay for the job (and all new flooring) and we wanted it to be done properly and professionally with care and attention to the final result.

Great experience. I really enjoyed working with John( Ercan) to repair the main staircase in our home. He was very clear about the process, and was sensitive to our timeline; we really appreciated that he explained why he was making particular decisions during the process. He was very meticulous and tidy with the work. The stair looks great, and we're very happy with the outcome.

John and his team were very professional with the work and the hardwood flooring was completed to my satisfaction. The stairs are looking like new after the refinishing.
Amazingly fast with the job completion with quality workmanship.

John and his team were incredible! He was professional from start to finish. They installed engineered wood floors and the final look is everything I envisioned it to be and more! If you are looking for someone to install your flooring do not hesitate to call him, you won't be disappointed!!! A++++++