I am extremely happy with the services provided by the Falcon Flooring team (Mehmet and Ercan (John)).
Mehmet on his initial visit measured the relevant areas of the house where the flooring would be installed, inspected the staircase and gave me a very competitive quote and was very courteous throughout our interaction. He provided me with a lot of samples of the engineered hardwood and he was patient with me as I took a long time in deciding the color and type of flooring I wanted. On his second visit, which was a day before the job, he explained the whole process, step by step and in detail, and informed me of what work will be completed by the end of each day. The team met/exceeded the targets every day.
They removed and disposed the old laminate flooring and tiles, installed brand new engineered hardwood flooring, baseboards and shoe moulding throughout my house and also upgraded my stairs from carpet to oak with new posts and iron pickets. Staining is hard and key for a seamless/uniform look and Mehmet and Ercan (John) did an amazing staining job of matching the new oak stairs to the engineered hardwood which was a difficult color to match.
They were very professional, courteous and patient with me and answered all my questions and addressed all my concerns. They covered all the furniture and moved both the heavy and light furniture around to install the flooring and baseboards and once finished they carefully put everything back in its original location while ensuring that there were no scratches on the new floors. They also cleaned up very well after themselves leaving me to easily clean on my own and not have the need to hire a professional cleaning service.
Their quality of work is amazing and I will not hesitate to use Falcon Flooring in the future. I definitely recommend their services and will be happy to refer them to my friends.