Called them back to trim my cedar hedge again. Same as last time, good communication throughout and all clippings removed. My hedge is back to a shapely wall of cedar.
But I only gave them a 9 out of 10 this time because when I called them to setup an appointment, I was told that the person that can schedule me left for the day and I was asked to call back the next day. I would think any company interested in my business would take my info down and call me back.