1st repair - no heat - came 3 times & charged us for 3 "cleanings" but could not find the problem. On the 4th visit, after refusing to pay for more "cleaning" & a call to the boss, the problem was found & fixed.
2nd repair - only ones available to come for Emergency repair for no heat. Diagnosed, parts ordered & installed & heat on. BUT...Now it won't turn off!! And they want to charge us again for another call! DO NOT WASTE YOUR TIME or MONEY using them. We're now looking for someone to fix Lillie Family's "repair"!