My husband and I were checking out the roofing going on in our neighbourhood because we needed our roof done. We watched the crew doing the work to our neighbours' roof two houses away. He has a roof as high as ours (2 1/2 storey Victorian).
We decided to get an estimate from this company after we spoke with our neighbour.
I was expecting to get just an estimate on a form type page like the other estimates that we had gotten but not with Silva's.
They provided us with a very professional package of information along with the estimate, which provided the answers to many of our questions right up front without us having to ask.
It's like they anticipated our needs before we knew we had them.
The price was reasonable and we gave them the go-ahead. The crew arrived on time and proceeded to cover my garden areas so the desbris from the roof wouldn't get into them.
After removing the shingles, it was determined that we needed plywood put down and it was ordered right away. It arrived quickly and there wasn't any delay at all.
They cleaned up all the shingles and nails that were laying around and took the tarps up from the garden areas. Then they went over the area with a magnet to find any loose nails.
I was very surprised when I received a hand-signed card from John and Rose in the mail thanking us for our business. This was absolutely wonderful and just goes to show that this company REALLY cares about their customers.
I definitely recommend Silva's Roofing & Siding. Doing business with this company is a total pleasure.