It took a week to obtain an appointment for the estimate. The contract was signed and a deposit was issued. It took four weeks before the job could be scheduled. Only 24 hours noticed was provided. The good point= they use a truck mounted bin for waste material. This prevented potential damage from the bin scraping the driveway. Negative - Shingles, flashing and nails were found in both my front and back yards as well as my neighbour's yard and driveway. Post examination of the roof revealed exposed nails and bent shingles. The company did the repairs within the week. Clean up was poor. One of the workers complained about his work all day.