Becker Windows and Doors

Windows & Doors Installation & Service
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Reviews for Becker Windows and Doors

Average customer rating:
9.3 10 (61 reviews)

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Private User
Private User
1 review Burlington, ON
5/10

Window repair

Becker did our Windows approximately 10 years ago we were actually quite satisfied with the overall job that was done as well as the price that we paid.
However we weren't as pleased with the aftermarket care we received a few years later when a window pane in our bedroom cracked during a particularly bad cold spell we had at that time. I'm no expert but I was pretty sure that it was a stress crack. I assume that the windows were out of warranty at the time but I called the original salesperson anyway hoping for a possible solution. It was a short conversation and his solution was that I call my home insurance company and have them take care of it. Maybe I just called the wrong person but it left a bad taste in my mouth. Now we're looking to replace our doors as well as a small window project at my mother-in-law's house and sadly we will probably not be using Becker.

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Thumper1215 in Oakville
Thumper1215 in Oakville
1 review Oakville, ON
10/10

So Happy

Hello

We just had our windows replaced by you guys and my wife and I would like to thank you and your team. Starting with Alex who came by to complete the estimate, he was very friendly and there was zero pressure sales tactics. We were referred by our parents who had their windows replaced over 10 years ago and are still very happy.
The installation date was on time and the install guys were amazing. Danny and Kosta treated our home as if it were their own. They arrived on time and cleaned as they went along. We have our neighbours interested in getting their windows replaced and we of course have told them to call Beckers Windows.

Thanks
Doug and Jen in Oakville

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Jo in Milton
Jo in Milton
1 review York Regional Municipality, ON
10/10

Windows, Entry Door and Sidelight

From the initial consultation to the clean up after install, it was evident that this company cared about the quality of their product, work, and my satisfaction of the job. Serge's expertise helped me choose colours to compliment the brick of my house, and found a glass solution for my smaller than standard sidelight. The intallers were on time, courteous, fast and efficient. They even fixed my doorbell. Thank you Becker!

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Private User
Private User
1 review Vaughan, ON
10/10

Custom Front Door

We were going to replace our 25 years old front door, but struggled to find a suitable Product and reliable Installer until we heard from a few people about Becker Windows and Doors...
We scheduled an appointment at Company's factory showroom, and met Alex: - what a bundle of knowledge! He went with us through all possible options for 8' Executive Panel Front Door with two sidelights that would give our house a fresh and rich look, and be Energy Star Product as well.
We met Alex three more times at our residence to confirm style and color options. He took his time, was very patient, and answered all of our questions on a professional manner... So, we felt confident to place an order, being cautiously optimistic about installation as the Fall was approaching, and we were concerned about weather...
But this man meant what he said: the production was on time, and the installation process was just like HGTV show - flawless, clean, fast and courteous!
Every day we still come home and look at our front door again and again, and we love it!
Thanks to all of you at Becker Windows and Doors, especially Alex!
You guys are real pro's!!!

Andy and Nicole Sofman, Thornhill.

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Private User
Private User
1 review Toronto, ON
10/10

Window Installation

We had windows installed about 5 years ago. They were installed “Brick to Brick” with all new extensions and new moulding. 5 years and they still look gorgeous! A week ago, I found out that in one of our front bedrooms, the screen had been ripped a little bit. I found out later that our beautiful cat “Romper” did this!

I placed a phone call to “Becker” customer service to find out what could be done and ordered a new screen. I found out that the rep that we dealt with 5 years ago has retired and they took my information and said they would be in touch. Two days after, a new screen was delivered at no extra charge by their installation supervisor “Alex”.

What service! I wish more companies would be that service oriented in todays world.

I will always refer “Becker Windows” to anybody who asks.

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li in Burlington
li in Burlington
1 review Simcoe County, ON
0/10

Who is supposed to put on silicon inside the house?

Last Wednesday Beckers Windows and Doors replaced my 6 windows and 1 patio door and 1 exterior door. My question: Is it the way the installers do not put silicons between the casing and the wall? Since it is the first time I have my windows replaced. I totally have no idea. I went to Home Depot to buy dap and an associate told me that the window company should do the job. I make phone calls, leave messages, send emails and get no replies. I have to keep calling. Finally the Burlington salesperson, who was so nice when he came to my house and gave me a quote, just told me it is the painter's job to put on silicon. I don't know and have to ask here. Hope somebody can answer me.

1 of 1 people found this review helpful.
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Company Response

Mrs. Li,
We would like to address and answer your questions the third time around. May be you do not want to except the true answer...
You requested that the installation of your new windows should be done full tear out "brick to brick" method of installation. That is what was done. Both the sales representative and the installation supervisor individually advised you of what is the responsibility of the homeowner after "brick to brick" installation if needed.
This type of installation comes with new interior finishing (new jamb extension & new interior casing) that we "primed" complimentary for you and installed them. All interior touch up related matters after "brick to brick" installation are solely responsibility of the homeowner. Painting or varnishing can be done by a painter contractor or doing it themselves. To answer your question, it is up to the painter contractor to know which fillers if any are needed as in most cases the paint of the new trim itself covers the hairlines between the trim and the drywall. In the event that in some places the drywall was not originally strait (by the builder), the painter may apply acrylic pain-table sealer prior to the paint job to cover the hairline. This is his responsibility that is included in the scope of his job and not a window company. If you choose to do the painters job, then you should look after all your painting related needs.
Everything that is listed on your work order was done. Your new installed windows are CSA tested and certified, EnergyStar approved, low expansion foam insulated, proudly built in Canada. Lifetime warranty parts and labour.
Our reputation stands for itself. What ever we promise, we deliver!
Your claim has no merit. The window companies are not painters.
When you fill up gas at the station , it does not automatically come with car wash or oil change. It is a separate service.
All your phone calls and e-mails were answered promptly and we have it on record.
Thank you,
Nancy
[email protected]

C Karrandjas in Toronto
C Karrandjas in Toronto
2 reviews Mississauga, ON
10/10

window replacement

Had a walkout door and window replaced in kitchen with a western exposure. I Expressed my concern about the UV damage caused from the sunlight(had the complete house done 5 years earlier and did not get the protection I paid for). They explained that this was an inferior product and took the time to educate me on what was needed for this situation. It has been 2 years and there is not a hint of UV damage on my new floor and cupboards(done at the same time). The quality of the windows are superior and they do a brick to brick job, not just a retro-fit. Trust me, you get what you pay for. They are finishing the rest of the house now, live and learn.

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Cathy from NEW DUNDEE
Cathy from NEW DUNDEE
1 review New Dundee, ON
10/10

Search No More, Becker is the BEST!

I am the kind of person who researches any big purchase long and hard before making a decision, so when we decided to get new windows, I got quotes from six different window companies. For Becker Windows, Serge did our estimate and he really took the time to explain how their windows are made and how they compare to the competition. He had knowledge of all the other companies we were considering and he explained how their windows differed from Becker's. Becker's printed material was superior and the most informative and their website was by far the best out of the six companies we contacted. Serge was so easy to deal with and he replied to my emails quickly and answered any questions I had thoroughly and patiently. He also worked with his manager on our behalf to get us the best deal on what I concluded, were the best windows of the bunch.

On re-measure day, Serge came with Alex. Alex is a wealth of window knowledge and seems to know everything there is to know about windows! He not only did the re-measure, but he also helped me to make an informed choice on which type of windows were best for which areas and the sizes of the windows for my casement/fixed/casement windows. I'm so glad I listened to his opinion, he was right, they look great! Serge and Alex took their time here with my husband and I and we learned a lot from them and enjoyed their company. They are the type of people who you would like to have as friends. Of course, it didn't hurt that they brought a really nice box of chocolate biscuits too!

We were expecting the windows to be completed in 6 to 8 weeks, but to our astonishment, they were done in 2 weeks! Our installation was done on an unseasonably warm day in December 2013. The installers were on time, professional, courteous, and friendly. They did a wonderful job, installing all the windows in one day and they left the place perfectly clean.

Serge and Alex were in the neighbourhood and dropped in about a week later to check on the job the installers did and to make sure we were happy with everything. They also brought us a bottle of wine, a Christmas card, mugs and more chocolates!

We are extremely pleased with our, now two year-old windows and with our experience, beginning to end, with Becker Windows. The windows are beautiful and functional and they’re still like new. The house is warm and quiet. The folding casement handles are great and we love how easy it is to remove the screens. We will definitely be giving them another call when we replace our two doors.

We confidently and gladly recommend Becker to anyone who is in the market for windows and/or doors.

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Scott in Kitchener
Scott in Kitchener
2 reviews Kitchener, ON
10/10

Window Installation

I recently (Dec/15) had 7 new windows (retro-fit) installed by Becker Window's and Doors.

I had various quotes from different companies. Becker's came in as the cheapest, as their website promised.

Other than being happy on the price, Serge (Sr. Acct mgr) sold me on their company (values and workmanship).

I was assured of a tidy and courteous crew, a timely installation and a wonderful curb appeal that doesn't break the bank.

Serge and his crew delivered on all the above!

I would definitely recommend their services to anyone. At the very least give them a call or check out their website.

I look forward to dealing with them again.

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Private User
Private User
1 review Cambridge, ON
9/10

Window Installation

I was in need of 2 very large bedroom windows in an older home plus a very small bathroom window and a regular slider in another room. 4 total windows. I was very happy with Serge who assisted with the in-home assessment and recommended the various windows for the rooms. He is a wealth of knowledge about the windows. The measuring and install was very efficient , the installers arrived right on time, and were quick and thorough. I am very pleased with the windows and would highly recommend Becker Windows and Doors.

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More about Becker Windows and Doors

For over 30 years, For over 30 years, BECKER windows and doors have been successfully designed and manufactured to exacting standards to ensure total home comfort and satisfaction. We carry a full line of quality vinyl window and door systems, available in more than 50 custom colours, in virtually any ...
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