Reliable Parts Ltd

Appliance Repair
1287 Caledonia Rd Toronto ON M6A
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HomeStars  >  Appliance Repair in Toronto  >  Reliable Parts Ltd
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77%

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Reviews by rating (past 12 months)

Reviews for Reliable Parts Ltd

Average customer rating:
7.9 10 (13 reviews)

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Wachsler in Toronto
Wachsler in Toronto
1 review Montreal, QC
10/10

Positive Feedbacks

I have been looking for a reliable online appliance parts seller for a while. Of course I found quite a few of them. Experience led me to check the reviews of each company BEFORE purchasing.
Reliableparts.ca was the FIRST online company I've found that had quite a number of good reviews. Cheers for the persons who wrote them. It is greatly appreciated!
My ratings are based on the positive customer reviews Reliablleparts earned themselves. Reliableparts have earned my confidence. Thank you to the great staff!

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Madame O
Madame O
6 reviews Toronto, ON
10/10

Double Checked

Order a new shelf for my Samsung fridge online. I greatly appreciated that the Reliable Parts rep asked questions and directed me to the CORRECT part instead of just shipping what I had ordered. It arrived quickly and in perfect condition. Will definitely order from them again without question.

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Dennis in Pickering
Dennis in Pickering
2 reviews Toronto, ON
10/10

Leaking Refrigerator now fixed

GE Front Load washer was leaking and I discovered it was a cracked tub filler tube. Parts were easy to find on this company's website and the price very reasonable. I ordered the parts and they arrived here within 2 days...... and the parts were exactly what i needed. Definitely will be using this company again for any follow on appliance replacement parts needs.

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Doug's Appliance Service in Vanderhoof
Doug's Appliance Service in Vanderhoof
1 review Vanderhoof, BC
10/10

Major Appliance Servicer in and out of warranty

We have been buying parts from Reliable Parts as the crew have
made EVERY EFFORT to provide the fastest service possible.
We have stayed with this company because they are efficient
experienced and customer service is grrrreat!
When we run into trouble and need help, they are there even when I
turn into a miserable customer. (not often I hope)

Mary & Love em !

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Dave in Toronto
Dave in Toronto
1 review Toronto, ON
0/10

Parts Unreliable-Customer Service Terrible

Bought New Part(Solenoid Valve) for Furnace Humidifier.
Part didn't work at all-checked by furnace technician.
Wouldn't exchange Part or Refund because I didn't have serial Number on Humidifier that the part was bought for.
I had receipt and part and they had serial number on part purchased.
Parts Manager couldn't have cared a less.
O for Parts
O for Customer Service.
Go Elsewhere-they could care a less!

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Peggy in Toronto
Peggy in Toronto
3 reviews Toronto, ON
10/10

Replacement battery for Lumix Camera

Dave proved to be the most diligent, persevering customer service man that I have encountered. After I ordered a replacement battery from Panasonic, it was delivered to reliable parts. When I opened the package, it was the wrong serial # and size. Dave pursued over the next month e-mailing Panasonic, desperately trying to find the right battery. I had all but given up, thinking that they may have stopped making this battery and my camera was trash! Thankfully, Dave called again and gave me a lead on an e-mail address for the part. I have ordered from them and expect delivery soon. Kudos to Dave!
Peggy

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mish123 from Toronto
mish123 from Toronto
1 review Coquitlam, BC
0/10

BBQ burners and plates

I found them unprofessional to deal with. They are very misleading on timeframes. Told them had a party in 2.5 weeks needed parts for BBQ and they said yes they will be in as we have already put an order in for the same parts for the store., that was August 19th. Today is Sept 22nd and still no burners...when you call up the call centre staff are rude, and you can tell they hate their jobs by their attitude, it stinks, they are cutting and short in responses...I would never order or deal with this company again. They need to change their name, there is nothing Reliable about them.

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Company Response

Hello mish123, can you please send us your order information so we may seek out a solution for you? You can leave your information in a message to us on our website:
http://www.reliableparts.ca/sections/contact
Thank you.

Frank
Frank
9 reviews Richmond Hill, ON
5/10

Fridge parts

This parts store is not bad, though their accounting department is really horrible. I bought a fridge part via their call centre and was going to pick up at the local store. Well, the problem is that the part that the service rep told me I needed was not the right one. So I called back to cancel the order the same day, before even picking up the part. That went well at first...until the local store called a week later asking when I am picking up the parts. That is when it started getting confusing because of wrong charges and credits. And some of the charges came from B.C. head office, while others came from 2 different local stores. After almost a week of calling back and forth, the charges got straighten out, but it was a big hassle. Having said that, the parts that they have available and the staff from the local store on Caledonia Road were good.

1 of 1 people found this review helpful.
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Amjad from Toronto
Amjad from Toronto
2 reviews Toronto, ON
10/10

Parts for Kenmore Washing Machine

My Washing machine agitator stopped working.
I went to Reliable parts and their sales was very friendly and helpful and assisted me in selecting the right cam and dogs for my agitator. He also provided me with steps on how to install it and I could do it so easily with their instruction.
I am very happy to have found them.

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Deb from Toronto-387
Deb from Toronto-387
8 reviews Toronto, ON

First Review

8/10

Samsung fridge - door switch

I was frantic when my 8 yr. old fridge beeped all night as if the door was left open too long. The temperature on the display panel for both fridge and freezer kept dropping which made me quite nervous as well. Our condo custodian suspected a faulty door switch and Samsung Customer Care directed me to Reliable Parts for a replacement. The original part number was discontinued but they did not give up until they found the right one. An instant fix if there ever was one!

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