Reviews

10/10

Order a new shelf for my Samsung fridge online. I greatly appreciated that the Reliable Parts rep asked questions and directed me to the CORRECT part instead of just shipping what I had ordered. It arrived quickly and in perfect condition. Will definitely order from them again without question.

Was this review helpful?
10/10

What can I say but 'fantastic'! Work turned out beautifully and my tiny yard is now the envy of my neighbors. Importantly project was on time and within a reasonable budget. Luis was easy to work with, contributed some great ideas and was very professional. Given the space they had to maneuver in and the traffic it wasn't easy but they were very considerate of my neighbors. I have already referred them to my neighbors and am planning my next backyard project. Smoothest construction project ever!

Was this review helpful?
Company Response

Thank you for the review, it was a pleasure to work on your front yard project.

10/10

I moved from Fredericton to Toronto and needed to store my things during renovation of my new Toronto home. Phillips was recommended to me by my mover in NB. I found Peter to be very responsive and empathetic when I needed to reschedule the move three times! Importantly Peter was proactive in making sure everything was scheduled correctly. The team showed up ahead of schedule (when does that ever happen?!) with an extra guy (crazy?!) and worked right through to the end. U like other companies I have worked with, this group of guys actually seemed to I,e each other and took pride in their work. I work in the area of Customer Experience and so my recommendation doesn't come lightly. Would I recommend this company to my closest friends and family? Oh yes!

Was this review helpful?
10/10

My newly installed shower temperature valve was squealing. I had called other plumbers but they wouldn't touch it as the unit was 'non standard'. I envisioned having to purchase a new unit. I contacted Todd via Homestars and he not only fixed my problem (as if nothing had ever been wrong) but also identified some potential problems elsewhere (which I appreciated). Should have called Water Works first!

Was this review helpful?
Company Response

Hi Madame O, We are so happy to hear that your customer service experience was a positive one. The fact that Todd was able to fix your issue with such ease just reiterates that we have the right team. Glad everything worked out for you and hope you will call on us again for any of your plumbing and drain needs. Thank you from the WaterWorks Team and stay dry!

10/10

I had two very large, downfilled, very 'well-loved' arm chairs that were on their way to Goodwill. I was debating whether to buy new or reupholster (which I felt would be too expensive). I happened to be driving by Scarboro Interiors and saw a couple of chairs in the window that would have made good replacements. They were lovely but after chatting with Rob I found that I could redo my chairs in a fabric I had been admiring for less than I thought. The chairs were picked up the next week and returned in record time. They are gorgeous and so comfortable. [I wish that Scarboro Interiors did full home renovations as well...!] No nonsense. Very professional. Great communication and follow-thru. Fair price. (Such a rare thing these days!) I don't recommend companies very often but I would Scarboro Interiors. A hidden gem in the Beach.

1 of 1 people found this review helpful.
Was this review helpful?
10/10

Although I didn't initially think I needed staging advice, I'm glad I found Kim! With gentle guidance, she helped me stage my condo in ways I wouldn't have thought of myself. Importantly, she was open to use my own furniture/accessories and so the cost was reasonable. I believe the staging really made the most of the space and the view. Kim was great to work with! [Think I'll ask for help with my new home!]

Was this review helpful?
Company Response

Thank you so much for your business and your review. I'm thrilled you got the results you were looking for with the quick sale of your condo. It was lovely working with you and I look forward to helping you shop and decorate for your new home and create that relaxing space that you seek.

Sincerely,
Kim