Merv is excellent to communicate with and is extremely reliable. He worked directly with our tenants to schedule a time to address the dishwasher issue. I had done my own due diligence beforehand and suspected it might be the heating element. Sure enough Merv confirmed it was the heating element and swapped out the part quickly. I was really happy with the repair cost both in labour and parts. The main thing is reliability and comfort in knowing that this company is extremely honest. I will be referring them to all my clients and colleagues.
Thanks again Merv for your outstanding services.