Gandy Installations

Heating & Air Conditioning
Langley BC V3A 4K7
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Reviews for Gandy Installations

Average customer rating:
9.1 10 (73 reviews)

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xxxx in
xxxx in
1 review Langley, BC
10/10

Heat pump

Brian came at promised time, diagnosed the problem and repaired the heat pump. Have been a Gandy customer for years and will continue to recommend you. Do I get a Gandy t-shirt???????lol

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to respond. We have had to hire new technicians so we are all out of tshirts, but we have a nice new hat here for you if you want to pop by. Or you can email us at info@gandyinstallations.net and we will arrange to get it to you. Have a great weekend!

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Heating & Furnaces

My Heat stopped to work for over one week (always 13C, dont know why?) in 12/2016 then I called Gandy Installations to fix all, they changed a new Lennox furnace model for me with a new Heater metre(they called it "Comfort") after a friendly inspector from this company came who explained in detail about all the steps I need to do so.

2 days later, 2 workers came to fix all and they did very efficiency and
clean much. I love all the new equipments there and Thanks much to Grandy Installations for their pofessional services.

Approximate cost of services:
$6,260.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a review! We are so happy to hear you are happy with your new system and hope that it kept you warm and cozy over the cold season!

Pete in
Pete in
1 review Langley, BC
10/10

Lennox Furnace and PureAir

Our old Carrier high efficiency bit the dust during the Christmas break. After some speedy research we decided on Lennox with whole home air purifier (uv + media filter). Fantastic installation quality, quick service. Slight premium but totally worth it. The PureAir system has greatly help our son with acute asthma.
Thank you.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for taking the time to write Pete! Glad to hear that you are happy with the new system and that it is bringing some relieve to your son and his asthma. Good air quality in the home actually allows our lungs to not work as hard and can really make a difference for those with asthma and allergies. Thank you for trusting us with your installation needs.

rnathan in Surrey
rnathan in Surrey
7 reviews Surrey, BC
10/10

Fixed a furnace and gas fieplace that had not been recently serviced.

The serviceman showed up on time and soon had our furnace taken apart so that copious amounts of dust could be removed. He also did a good job on a fireplace that had poor flame distribution. Most importantly, we received helpful advice about the two units.

Approximate cost of services:
$334.00
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Company Response

Hi there, thanks so much for leaving us this positive feedback! We certainly appreciate it! Your comments will be passed on to everyone involved!

Barb Colledge in Langley
Barb Colledge in Langley
1 review Langley, BC
10/10

Hot water tank

Had a hot water tank tank installed in a very limited space , so was a very difficult job. Taylor was able to complete the job within a few hours without having to move furnace like we anticipated. Taylor was very professional and knowledgeable , I would recommend Gandy to others in my complex

Approximate cost of services:
$1,300.00
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Company Response

Ms. Colledge,

Thank you so much for taking the time out of your day to give us feedback. We are happy to hear that Taylor did a great job for you and will be sure to pass on the accolades. Enjoy the new hot water tank and know that we are here should you have any questions or concerns.

Gandy Installations

Moira Haagen from Coquitlam
Moira Haagen from Coquitlam
5 reviews Coquitlam, BC
10/10

Tune-up for furnace

Wow! Excellent, excellent service! Brian and Broderick were so professional, efficient, friendly and informative regarding maintenance of our furnace. I went with Gandy because we used to use CR Martin & Heating (no longer in business) and Gandy has some employees from CR Martin & Heating. I highly recommend Gandy. We had a much needed tune-up of our Carrier furnace and the cost included a new filter. Well worth it...totally trust them. Thank you!

Approximate cost of services:
$240.00
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Company Response

Thank you for the kind words Ms. Haagen. We are happy to hear that Gandy is giving you the same level of service you were used to with CR Martin. We will be sure to pass on the compliment to both technicians and their supervisor. Have a great day!

Gandy Installations

Steve in Langley
Steve in Langley
1 review Langley, BC
9/10

Fireplace

Cleaned thermocouple and pilot found build up, worked that day did not work next day. They returned and replaced thermocouple. I only paid for the thermocouple the second time. Job well done in a timely manner.

Approximate cost of services:
$140.81
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Company Response

Thanks Steve! Happy to hear you were taken care of and happy. Thanks for taking the time to do the review.

Man In Motion
Man In Motion
3 reviews Langley, BC
3/10

Furnace repair

Briefly I had a problem with no heat from furnace Feb 20/17. Gandy sent 2 techs, however neither one seemed to know what they were doing. They thought it was a thermostat problem, and wasted 20 minutes checking it and blaming the battery (the battery was fine).Finally they found the problem, same problem as our previous call, tube blocked with debris. I understand why they sent 2 techs, one to hold the cell phone and one to fix the furnace (neither one had brought a flashlight.
Mar 23/17 same problem with no heat. After speaking to Gandy, I decided to hire a different company. What a difference! Same problem, tube blocked with debris. However only $104 to fix and problem fixed in less than 1/2 hour.
Not impressed at all with Gandy charges and work performed.

Approximate cost of services:
$254.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Mike, our apologies that you were not left confident enough to use our services for the second failure, resulting in you having to pay for what would have been a warranty service call. Sometimes when we arrive at a malfunctioning furnace that is not displaying an error code, it takes a little more investigation to get to the root of the problem, however, if the technician that returned was able to catch it before the error code was reset, it would have been much easier to rectify. If you are having continued issues with that port plugging up, we would strongly recommend replacing the unit's collector box to avoid this issue happening in the future. Thank you for taking the time to let us know about your experience.

CJT in Langley
CJT in Langley
1 review Surrey, BC
10/10

Furnace Replacement

My 26 y/o furnace finally died (in the middle of our recent cold snap) and several people recommended that I call Gandy. It was a complicated and difficult installation due to Strata limitations but Rob D persevered and got the permission we needed. Lance M and Rob C did a really great job on the tricky install and I very much appreciate the timely and professional service given by all involved.

Approximate cost of services:
$5.45
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Company Response

Thank you for taking the time to write. We are happy to hear that Rob did such a great job, especially since stratas can sometimes make it difficult to get approval. We will be sure to pass along your encouraging words to the install team. We look forward to servicing the new equipment next year if given the chance. Enjoy that new furnace - especially during this very cold weather we are having.

Gandy Installations Team

Derry
Derry
6 reviews Abbotsford, BC
10/10

Furnace repair

Had a tricky problem on an older furnace. Technician did a great job of quickly figuring out the problem, had the replacement part there, installed it, and tested the system. Furnace has been working wonderfully since. Would highly recommend Gandy.

Approximate cost of services:
$500.00
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Company Response

Thanks so much Derry! Glad to hear that our technician was able to help you out - those old furnaces can often be tricky! Hope you are enjoying your warm home during this cold spell.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gandy Installations

Gandy Installations has been taking care of residential and commercial heating and cooling needs in the Lower Mainland and Fraser Valley for 60 years, installing and servicing furnaces, boilers, air conditioning units, refrigeration units, rooftop units, heat pumps, water heaters, ducting and geothermal systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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