Tasco Appliances

When I bought a Fridge that was used for display, I was assured that it was working and the only drawbacks are the minor scratches. However when it was delivered to my home, it wasn't working at all. My food got spoiled and now it's been almost a month and I still don't have a fridge that works. They could have at least tested the fridge before delivering it to me since it's not in a package anymore.

Thankfully the oven, which was also used for display works. However I haven't tested all of the features.

The other appliances are not installed/setup yet because the builder hasn't completed the plumbing, etc. for washer and dryer. I'm waiting for a friend to be available to install my dishwasher and microwave.

Always do your homework. Shop around and compare quotes from different stores.

The salesperson tried to sell me an old model washer and dryer for the price of a newer model. It's a good thing that my parents checked the quote that was given to me.

In May we moved into a condo which we had renovated - new kitchen, bathroom, etc and were in the market for a gas cooktop, electric oven, dishwasher, fridge, microwave and stove fan. When we went to Tasco, there was a KitchenAid sale which gave us 20% off the purchase of 3 K.A appliances, so , having looked at the appliance reviews, and knowing that KitchenAid products were good quality, we were in, though we ended up buying a SubZero fridge. Thanks to Amanda Rose, our Davenport Kitchens designer, the appliance delivery and installation was co-ordinated with the kitchen install. The the Tasco installation contractors picked up the ball. They charged for a pre-install visit to make sure that everything was ready to go and expected us to move the fridge into place (which we weren't able to do). The next day a 2 man team arrived for the install and they were very pleasant, I'm not sure why we needed them for $1400. In addition the wood panel on the front of the fridge got scratched during the process. Our plumber still had to come and hook up the dishwasher and the fridge and the electician still had to come before and after to do his part. Our contractors could have put the appliances in place. Anyway, the appliances are in and they look great. I would recommend Tasco but not sure about the installation contractors.

We bought all new appliances (5 in total) from Tasco about 2 years ago. Foolishly we bought an extended warranty on a number of the appliances. And now we've needed to use that warranty. I called Tasco 9 days ago and was told to expect a repair call in 24-48 hours. A full 48 hours later I got a call and was told that the repair person now needed to get authorization to order the part from Tasco (but they'd referred him to me?!). And then silence. Nine days later (yes, I'm patient) I called Tasco and finally got a return phone call from the repair person who will schedule a time next Tuesday to repair the oven. For those who are counting, it is taking me 14 days to get a part replaced in my oven! The only thing "extended" about the warranty is the amount of time one needs to wait to get your appliance repaired.

I'll never buy an extended warranty again and doubt I'll ever call Tasco for repairs again.

I bought most of my appliance from tasco. They were very good for the lowest prices on most appliances, however; you must do your homework on the appliances yourself. We were considering buying a wash and dry of a certain make, but after reading the reviews changed our minds. Even though our salesman was good, do not expect him to be knowledgable on all makes.

After hitting all the big box stores in search for a new electric range, I went to Tasco on Dufferin and was pleasantly surprised. They have a large selection and Andy, my salesperson, was able to show my two products that fit my criteria and which I had not seen anywhere else before. Andy was knowledgeable, helpful and professional.

After coming home I checked around and saw the same product advertised for a lower price. I asked Andy if he could price match, which he did. Delivery went very smoothly and exactly on time. All in all, very good shopping experience. I will be coming back when I am ready to replace any other appliances.

We bought all new appliances from Tasco about 2 1/2 years ago. At teh time teh service was ok and i was able to negotiate a reasonable deal. We bought the extended (4 year) warranty on pretty much everything - oven, gas cooktop, microwave, dishwasher, fridge, washer and dryer.
We have had issues with our cooktop leaking gas - it was replaced and resinstalled by Tasco within the first six months. About a year later the gas smell had returned. Tasco sent a repair company that wanted to charge us the second he walked in the door, told us we needed extensive work to replace the gas pipes etc. Tasco said they were not responsible and would not pay. After lengthy calls, they were going to get back to me about helping pay for part of it but never did. In the meantime we had a licensed plumber friend come and check it out. He tested everything tightened one spot and said nothing had to be replaced. It has been several months now without any gas smell.
Tasco only uses the one company to service gas cooktops - clearly they are not above board and try to charge for work that is not necessary.
Long story short - Tasco does everything to get you to buy there, but when it comes to service after you are on your own - even if you have purchased the extended warranties.

Never again would we buy anything from Tasco! Nothing but aggrevation.
They'll gladly upsell you in the showroom but not disclose installation costs until after you paid for and picked up the appliance.
An additional $452.00 and a week and a half later...... the gas fitter shows up only to inform me that I also need an electrican to complete the installation. WTF? I had no idea.... the old electric cooktop was 220v and the gas range only required 110v.
$200.00 later the job was complete.
Although both the gas fitter and electrician showed up on time, they both had to leave the job to pick up parts elsewhere to complete the job wasting more time and costing more money.
It amazes me how companies like Tasco stay in business.
PS love the Wolf gas cooktop, despise Tasco.

We purchased 8 new appliances for our kitchen, which started by buying 2 Sub-Zero fridges that were on sale, and last year's model. From there our very knowledgeable salesperson did their best to push us into every single high-end applicance brand, even though we explained that that wasn't our need. While the delivery, service and follow up was very good, the bottom line is that it feels like the salespeople only want to sell you the most expensive items, and then try to make you feel bad when you choose a brand that they think isn't uber-elite. At the end of the day we stood our grond and chose the brands we want, but not without resistance.

We purchased Asko dishwasher from Mississauga Tasco for our cottage in Fort Erie last fall. Sales person convinced us to buy this dishwasher as one of the best on the market, even if I'd preferred Electrolux which would match our other appliances.
This dishwasher doesn't wash the dishes, the dirt from the bottom tray is moved to the dishes on the upper tray and it stays there. Few times upper tray came out of the railings and very often it's not possible to chose the programs as it's freezing.
After visits at Tasco, phone calls to customers service we've been asked to reinstall dishwasher, which didn't help. Than after three months of aggravation with Tasco they sent service man, my husband took unpaid day off from work to drive to Fort Erie and wait for him there. This was waste of time and money.
Being very upset we visited Tasco again, but they didn't want to talk to us as we didn't follow their rules of talking according to them. They asked us to leave or they'll call police, one of the staff started to dialed the police number.
Nobody threatened us with police we left there $2000 for this piece of junk.
We could buy dishwasher at Sears - cheaper and with excellent customer service and refund policy.
DON'T GO TO TASCO

We were very impressed with how much knowledge our salesman knew about the brands and models of appliances and what fit best in our kitchen design plan. Prices were very fair...and the service was exceptional!