About few years ago, I went to Karl's for a new stove. (He has his stoves lined up against the wall.) The stoves looked great and the price was reasonable. Little did I know that the back of the stove was bash in beyond repair until the deliverman came. I told the deliverman that was not what I had bought. He told me to take it up with Karl, so I did. After Carl gave me the run around for months I gave up. Apparent, he buys damage/used appliances, and sells them to his customers as new!!!!!