Priority Plumbing

Plumbing
Toronto ON M6P 3S7
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Priority Plumbing
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Reviews for Priority Plumbing

Average customer rating:
9.3 10 (759 reviews)

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John_S in Toronto
John_S in Toronto
1 review Toronto, ON
10/10

Installation of Plumbing Fixtures

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just wanted to let you know that Greg did an excellent job on all the plumbing work at my condo on Yonge Street. Greg was very professional, worked well with the staff, understood all the condo rules, knew what needed to be done and performed the job in a very timely manner. I will be recommending Priority Plumbing to my friends.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Suzanne in Toronto
Suzanne in Toronto
32 reviews Toronto, ON
3/10

installed outdoor tap

Priority Plumbing is an alleged Top Choice Award winner 5 years running. Their rep was polite, seemed knowledgeable and showed me my options. I signed an agreement for the install of a new outdoor pipe at a cost of $627.00 including tax under the impression that a leak had to first be located, drywall would have to be cut and that it would be a lengthy process. After I'd signed, I was told that the work would take about an hour and a half. The plumber remarked in advance that the pipe had been bent from outside by waterproofers so I'm guessing he may have surmised the leak was at the bend which I later learned was the case. Bottom line, he didn't have to cut drywall to locate the leak and solder, or drill through the exterior wall to install the new pipe and tap. Although he was at the house for 3 hours the actual work took less than 1.5 hours. Although I was thrilled I didn't have to replace drywall, I expressed my stupefaction that I was being asked to pay $627 for a job that took such little time, effort and inexpensive parts to the owner who explained I was covering his high overhead costs. I responded that his business costs are his concern and that the price of each job should reflect parts and labour/time costs exclusively. The company claims to match prices and have a " Satisfaction Guaranteed" policy on their website. High prices that are set in stone and aren't adjusted to reflect the actual time, effort and cost of doing the work would prevent me from using this company again or recommending it.

Review has 1 previous version
Approximate cost of services:
$627.00
0 of 1 people found this review helpful.
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Company Response

It sounds odd that you never mentioned we damaged your electrical wires before? When you called, you said the job was great, the service was amazing, it's just that you wanted 1/2 of your money back, because you know a handyman who subsequently moved out of the city.We are not handymen who work out of our home, we have legitimate business overhead to cover and can not compete with unlicensed, uninsured and irresponsible handymen.
Best to you.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Jessica in Toronto
Jessica in Toronto
1 review Toronto, ON
10/10

New Kitchen Faucet

My kitchen taps were in need of repair, so I looked online and found Priority Plumbing. I was impressed with the website and the fact that they had some good reviews on Homestars so i called them. The plumber Greg was very professional and knowledgable. He took the time to explain my options and that due to the age of my faucet, I may want to consider replacing it as the most cost effective solution long term. He was not pushy at all and he had various models in the truck that saved me the hassle of shopping around. He was able to get the job done in just over an hour. The service was great, the technician was great. I am very pleased with the service and would highly recommend them.

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your kind reviews. It is especially satisfying when a customer appreciates our selection of inventory. We are always monitoring what customers prefer and what to stock in the trucks. We always try to avoid wasting time going to the suppliers so that you can get back to your normal schedule ASAP. In addition, we update our product catalogues monthly in order to give you the best selection and options for your home. Thanks for sharing, Austin Tsakopoulos.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Josee P in Toronto
Josee P in Toronto
2 reviews Toronto, ON
10/10

Installation of new bathroom fixtures

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We always use Priority Plumbing for all of our Plumbing needs. We just moved into a new house and needed to replace the vanity, toilet and shower in the bathroom. We always ask for Mike Colaguori. He has become our family plumber over the years. He recommended which fixtures would fit best and gave me options to choose from. By the next day we had all ne fixtures in the bathroom and he even cleaned up. I highly recommend Mike and Priority Plumbing for all Plumbing requirements.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Josee, thank you for your kind words and for sharing your experience with everyone. We appreciate it, and feel that it is important for everyone to know about the great service that we offer. Best Regards, Austin Tsakopoulos

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Effie in Bloor West
Effie in Bloor West
2 reviews Toronto, ON
10/10

Installation of New Kitchen Faucet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had been putting off repairing my kitchen faucet for a while and one day it finally gave way. I had to call Priority as the water was steadily flowing and I could not stop it. As usual the girl on the phone was very pleasant. They sent Greg the plumber over and he was very polite. He introduced himself at the door, and wore shoe covers. He advised me that due to the age and model of the old faucet, it may be best to replace it rather than repair it. He showed me various models, it was like bringing the store to my house. It was great. I am very pleased with the new one and I highly reccomend Priority Plumbing.

Approximate cost of services:
$900.00
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Company Response

When we arrive at your home, we arrive in fully stocked trucks. Not just repair parts, but faucets and fixtures too. We want to make your purchasing experience as pleasant and fulfilling as possible. This is why we have various models to show you as well as catalogues which we can discuss with you, and save you the hassle of driving around wasting time and gas money. In addition, our faucets are warranted by us which goes a lot further than just a wholesaler or manufacturers warranty. Thank you for sharing your experience with Priority Plumbing. We really appreciate your feedback. Austin Tsakopoulos.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Julio in York
Julio in York
2 reviews York, ON
5/10

bathtub drain was leaking ... a hole in the ceiling needed to be cut to look at it. Price was outrageous!

the person told me that the pipe could not be changed and said the job could not be done from the lower floor. He said he had to take the toilet out and open a hole in the bathroom floor. I had not anticipated that and asked him to try to do it from underneath. He did it and said he could not guarantee the job was going to last and that it could leak any day...

Approximate cost of services:
$1,000.00
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Company Response

Hi Julio, We can not control what it takes to fix the job properly. You did not give us authorization to remove your toilet to do the work properly, like we instructed you to do. You asked us to try to repair it from below, after we told you that it would not be a proper repair and that we would not guarantee it. You agreed to this with full disclosure and with your eyes wide open. We can only tell you what needs to be done to do the job right. If you do not authorize us to do the job right, we can not force you to do so.

Thank you, Austin Tsakopoulos

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.