Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had been putting off repairing my kitchen faucet for a while and one day it finally gave way. I had to call Priority as the water was steadily flowing and I could not stop it. As usual the girl on the phone was very pleasant. They sent Greg the plumber over and he was very polite. He introduced himself at the door, and wore shoe covers. He advised me that due to the age and model of the old faucet, it may be best to replace it rather than repair it. He showed me various models, it was like bringing the store to my house. It was great. I am very pleased with the new one and I highly reccomend Priority Plumbing.

Approximate cost of services:
$900.00
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Company Response

When we arrive at your home, we arrive in fully stocked trucks. Not just repair parts, but faucets and fixtures too. We want to make your purchasing experience as pleasant and fulfilling as possible. This is why we have various models to show you as well as catalogues which we can discuss with you, and save you the hassle of driving around wasting time and gas money. In addition, our faucets are warranted by us which goes a lot further than just a wholesaler or manufacturers warranty. Thank you for sharing your experience with Priority Plumbing. We really appreciate your feedback. Austin Tsakopoulos.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

10/10

I was out on a Sunday afternoon when I got the call that my laundry room was flooding! It couldn't have happenned at a worse time because I was rushing around town, trying to get home in time as I had dinner plans that evening. I didn't know who to call so I asked a friend who highly reccommended Priority Plumbing. They came out that day within 1 hour and identified the problem as a leaking water heater. Within a couple of hours the problem was fixed and I was still able to keep my dinner plans. Steven was very polite and very knowledgeable. His work was very neat and professional. He wore shoe covers and was very careful working in my home. I feel lucky to have called Priority Plumbing and will definitely use them again should the need ever arise. Thanks Priority Plumbing!

Approximate cost of services:
$2,000.00
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Company Response

Hi Effie,
We understand that plumbing problems seldom stick to a schedule and that's why we keep staff ready to help 24 hours a day 7 days a week. We are so pleased that not only did we resolve your problem quickly and efficiently and that you are happy with the work, but more importantly we were able to get you back to your normal life and that your evening was not ruined. Thanks for your trust in our team, it was our pleasure to serve you.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662