Drain Rescue Plumbers

Drain Services
Toronto ON M9C
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Drain Services
Drain Rescue Plumbers
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Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (764 reviews)

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Kirsten
Kirsten
4 reviews Toronto, ON
10/10

Cleared blockage in cast iron pipe from the toilet on the 2nd floor to the main

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Billy Patrick came within the hour to our place late on a Sunday night. I was very worried I would have to wait all Monday to find someone to help us. He found the problem and dealt with it very quickly and efficiently. He was upfront about the cost and what we need to do in the future. I would hesitate to suggest people use him for any of their plumbing emergency or needs.

Approximate cost of services:
$400.00
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Company Response

Thanks for writing in, Daniel! It's great to hear that you found everything to be taken care of quickly and in a cost effective manner!

L. B. from Mississauga
L. B. from Mississauga
4 reviews Mississauga, ON
10/10

Remove & replace all ceramic pipes under house due to tree roots causing sewer blockage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This was an emergency situation & after our initial telecom Dwayne showed up within 1/2 hr. He immediately analysed & diagnosed our problem. He set up our job to start immediately the next morning & his crew were here right on time at 9am. Crews worked right through New Years Eve & New Years Day to complete a job that was larger than originally realized. All in all they did a fantastic job in a very timely manner & we are extremely pleased. We appreciated that they left our job site so neat every day and completely cleaned up everything when they were finished. WE HIGHLY RECOMMEND THEM !!!!

Approximate cost of services:
$12,000.00
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Company Response

Thanks Linda, We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Fred Ibey  from Toronto
Fred Ibey from Toronto
1 review Toronto, ON
10/10

Drain in Kitchen Sink

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

He did a good workman like job, was very pleasant and wasted no time..I would not hesitate to call DrainRescue again as needed.There is no more to say, We were very satisfied with the repair

Approximate cost of services:
$360.00
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Company Response

Thank you for the response, Fred! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

Don Abma  from Oakville
Don Abma from Oakville
1 review Oakville, ON
10/10

Replace Sewer Drain

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The Representative, Mike was excellent and explained the work required and the time it would take. The crew who did the work were also excellent and completed the work on time. We were very pleased with the outcome.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Don, We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Martin E.
Martin E.
2 reviews Mississauga, ON
10/10

Locate problem. & Repairs to Storm drain connection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Many thanks to Dwayne R for his assistance and expertise in this matter and would like to also to put in a good word for the the two plumbers that assisted him in carrying out and completing this repair.
Work was done very professionally and efficiently in my opinion.
I would definitely recommend your personnel and your company to my friends and neighbours .
Thanks against your office staff and for their quick response in dealing with my inquiries and efficiently arranging for assistance with my urgent plumbing problem.

Approximate cost of services:
$2,000.00
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Company Response

Thanks Martin for sharing your positive experience with our technician Dwayne and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Dwayne has done just that! Thank you for choosing Drain Rescue!

Mark Perry  from Hamilton
Mark Perry from Hamilton
2 reviews Hamilton, ON
10/10

latteral sewer line replacement and backflow valve installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After having the city replace a sewer lateral waste line I had 3 estimates done to replace the pipe from my house to the city line . All estimates were to blow in a sock through a clay weeping system to meet city line . All the estimates were within 100 dollars or so of each other but Drain Rescue suggested to dig up and install a solid plastic pipe to join to the city line. Glad I did the job properly . No more tree roots every year clogging up drains. They also did my backwater valve and assisted me with all paper work to deal with city rebate programs that are available. They did a great job as well as back filling properly laying down drop matts and cleaning up after themselves. Thanks Dwayne and crew.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Mark for sharing your positive experience with our technician Dwayne and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Dwayne has done just that! Thank you for choosing Drain Rescue!

Tim  from Ajax
Tim from Ajax
2 reviews Ajax, ON
10/10

Total out side sewer blockage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

had a company come in to redo my driveway had them also pave up the side of the house when they were excavating they took out the out side clay clean out pipe for the sewage they did not recap it properly when they back filled rocks fell in eventually building up and blocking off all sewage from the house called drain rescue to diagnose problem Bill came out scope the drain out with camera to find rocks and gravel blocking mean pipe to street next day they showed up to dig down six feet remove block pipes replaced with new PVC things are now working great I highly recommend this company very fast and quote was accurate thank you Bill Patrick for all your help.

Approximate cost of services:
$2,700.00
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Company Response

Thanks Tim, We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Lucia Cook  from Oakville
Lucia Cook from Oakville
1 review Oakville, ON
10/10

Removal of sand in sump pump wells

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had sand that was accumulated in our sump pump wells. This caused the primary sump pump to stop working. I called a few companies, I was told that they didn't offer the service of sand removal. I called Drain Rescue, when Terry came to analyze the problem, he told me that they normally did not offer this service, but after seeing how much sand there was. he said he would come back and do the job. I called Drain Rescue to schedule Terry. Terry was a professional, I was there watching him do the work. He removed one sump pump from each well so he could have space for his hand to remove all the sand from the well. He re-installed the sump pumps, tested them all to make sure they were all working properly. There was one that was difficult to get it to work, but Terry was determined to fix it and he did. I'm very thankful that all sump pumps are now running properly. As a home owner I can breathe easier, one less thing to worry about. Thank you, Terry for coming back to get the job done. You are friendly and truly a professional.

Approximate cost of services:
$621.00
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Company Response

Thanks Lucia. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Peter Elliott in Etobicoke
Peter Elliott in Etobicoke
11 reviews Toronto, ON
8/10

Replaced leaking tap in my garage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Wayne replaced a leaking faucet in my garage today, September 23rd, 2014. He was courteous and professional throughout the entire repair. I am very happy with the work he did and the treatment I received. I will recommend Drain Rescue to friends and family in the future.

Approximate cost of services:
$385.00
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Company Response

Thank you for the response, Peter! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

Kenneth G  from Burlington
Kenneth G from Burlington
1 review Burlington, ON
10/10

Excavation and repair of disconnect in drain and replace existing copper in home. Excavate and replace 18' pipe and replace with PVC pipe & fittings.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our technician, Dwayne, was curteous and professional and explained what had to be done to the pipe. He promised prompt work, and even though there had been severe flooding in our area from a terrible rain storm the previous day, the men who were to do the work arrived that afternoon to begin the job. Ruslan and his workmate worked extremely hard for three days straight to make sure the work was completed when we needed it to be. (We needed the work to be completed so that our home could be put up for sale) Dwayne was back on site during the last of the work to help us arrange work to be done past our property line by the city, and to explain what was happening. Both Dwayne and Ruslan encouraged us to call them if we had any further concerns or questions. We were very happy with the professionalism shown by your employees, and would not hesitate to recommend your company to anyone. Thank you so much for a job well done.

Approximate cost of services:
$6,700.00
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Company Response

Thanks Kenneth. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.