Drain Rescue Plumbers

First, I would like to give Linda, the customer service representative, a big thanks for her great service, friendly demeanor, and patience over the phone. She had called TWICE to inform me on the status arrival of the plumber which I appreciated regarding those ongoing updates - thank you so much Linda - don't ever change the way you do things :) Wayne, the servicing plumber, did an excellent job - he did his work exceptionally well and cleaned up after the job was done. I was a little hesitant at first but Wayne assured me that things will work out fine and they did! He was very friendly and worked very efficiently. The price was very reasonable and the service from Linda and Wayne were beyond my expectations. Bottom Line: This is how a company should run nowadays by doing the work right, at a reasonable cost, and keeping the customer informed and assured. Excellent! I am so happy with the work! Thank you Drain Rescue.

My husband and I just want to thank Drain Rescue for the great job they did. We had Terry come to our home to install a toilet and connect the plumbing to the sink in the same washroom. He didn't stop working until the whole job was complete. I thought this job would take longer than it actually did but, he was done in no time. The plumber was fantastic, the job was done with great precision and the price was fair enough.
I will surely be using Drain Rescue again.

Prompt response, investigated the problem, provided a solution to install a back water valve on main drain. Quotation was reasonable.
Remediation was completed in a timely manner, City Inspector approved the BWV installation and the area was filled in and the concrete floor reinstalled. We are very thankful for the excellent customer service, backed-up by warranty.

: I called the company at noontime and the plumber was at our door by 3:00PM. That fast. The plumber was able to rectify the problem in 15 minutes. Excellent service at a reasonable price. Thank you Drain Rescue :)

Sean came out and was fabulous. Very quick service (even on a weekend). The prices were very reasonable and Sean was very knowledgeable and took the time to explain things to us.

I was having an issue with a bad smell coming from my basement. I had absolutely no idea what could be causing this so, I called Drain Rescue because I realized that this smell was coming directly from a drain in my basement. The customer service rep told me she would be sending over a drain specialist to assess the situation because this seemed as though it was indeed a drainage issue. The technician arrived, scoped the work and was able to determine what the problem was. Knowing I had absolutely no idea of what was going on, the tech explained everything to me and made sure I understood what the problem was and what he was going to do to fix it. I felt comfortable agreeing to the work he suggested needed to be done and, it was the best decision I ever made. The job was not as expensive as I thought it would be and, most importantly, I no longer have smelly basement! Thanks Drain Rescue!

Just want to give a big thanks to Billy Patrick and his crew for the excellent service through these difficult time. Fast, efficient, and fantastic workmanship. And best of all they clean up the mess after the job is done. Price was much lower than the other guy too. 10 stars rating for sure.

Sean was very professional and knowledgeable explained the problem and completed job very fast good service. I will certainly pass the word around to friends and family about your company!!!