Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our technician, Dwayne, was curteous and professional and explained what had to be done to the pipe. He promised prompt work, and even though there had been severe flooding in our area from a terrible rain storm the previous day, the men who were to do the work arrived that afternoon to begin the job. Ruslan and his workmate worked extremely hard for three days straight to make sure the work was completed when we needed it to be. (We needed the work to be completed so that our home could be put up for sale) Dwayne was back on site during the last of the work to help us arrange work to be done past our property line by the city, and to explain what was happening. Both Dwayne and Ruslan encouraged us to call them if we had any further concerns or questions. We were very happy with the professionalism shown by your employees, and would not hesitate to recommend your company to anyone. Thank you so much for a job well done.

Approximate cost of services:
$6,700.00
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Company Response

Thanks Kenneth. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.