Drain Master

Plumbing
7638 Winston St Burnaby BC V5A 2H4
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80%

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Reviews by rating (past 12 months)

Reviews for Drain Master

Average customer rating:
8.5 10 (37 reviews)

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Barry C in Vancouver
Barry C in Vancouver
1 review Vancouver, BC
10/10

Sewer Line Repair

Our sewer line had become clogged. We called Drain Master who sent plumbers to our home in Deep Cove.

The plumbers found out tree roots had gotten into our line. Since they were going to replace the line without digging a trench we let them do the job. They did an excellent job replacing the sewer line by digging only 2 small holes in our yard and using a pipe bursting machine that pulled the new sewer line through the holes and replaced the old line with the new one.

An excellent job was done at a very reasonable price.

Barry C

The price was very good as well.

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WillyVancouver in Burnaby
WillyVancouver in Burnaby
1 review Burnaby, BC
10/10

Broken Water Line

We had a burst water line in our yard that was causing a leak in our basement. We contacted Drain Master who then sent out 2 plumbers to view the problem. It did not take them long to find where the water line burst was.

They gave us a price which we found found to be very reasonable. They went ahead and did an excellent job replacing our water line without digging a messy trench in our yard. Thanks for a job well done.

Willy

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VincintDiago in Burnaby
VincintDiago in Burnaby
1 review Burnaby, BC
10/10

Water Line Repair

We started to notice that our basement area was starting to flood. We contacted a few plumbers to get estimates to see what needed to be repaired.

We chose Drain Master Plumbers (as their quote was the lowest) after finding out the water line had broken. Victor the lead plumber and his crew did an excellent job replacing the broken water line without digging up our yard.

The final result was near perfect as you would never notice we had our water line replaced at all. Thanks to Drain Master our basement is now completely dry again.

My recommendation goes out to Drain Master
Vincint D

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Marjorie Young from Vancouver
Marjorie Young from Vancouver
8 reviews Vancouver, BC
10/10

Broken water main

Over the weekend I noticed that the front patio area was flooded and contacted several plumbing companies for the repair. Drain Master was the only company that used a proprietary trenchless method that would replace the old pipe without disturbing the patio brickwork and landscaping. Jose and Victor worked efficiently throughout the project, from installation to clean-up. There was a slight glitch as they had the impression that the water main shut-off was on the west side of the house and spent some time digging in the wrong place, but once I contacted the city and obtained the coordinates for the WM shut=off and they found the unit, they
worked steadily until the job was completed. The before and after photos are attached. I was very impressed that the patio bricks did not have to be dismantled and re-assembled, which would have been an additional expense. Thank you Jose and Victor for a job well done!

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Paul in Burnaby
Paul in Burnaby
2 reviews Simcoe County, ON
10/10

Water Service Line Replacement

On the advice of a neighbour who sang the praises of Drain Master last year after having them replace a burst water line under his driveway using their trenchless method, when my own problematic Poly-B water service line began leaking under my house slab recently I had no hesitation in calling them in. After sizing up the job, the quote Tyler gave me seemed unbeatable, so a few days later Dallas & Rob showed up early in the morning. Besides being pleasant to deal with I can’t over emphasize how tirelessly these two gentlemen worked, pretty much non-stop all day long. Making the demanding work more complicated than usual was that the old water line didn’t follow a straight path and had several twists and turns, necessitating pulling the new line from two different spots. But these two individuals were up to the task, and the end result was a nice, new Wirsbo (Uponor) PEX line from street to utility room, all finished in a neat, professional manner. At the end of the day the only evidence they were there is a patch of bare lawn in need of re-sodding. My hat’s off to Dallas & Rob for a job well done.

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Dawgz K-9 Burnaby, BC
Dawgz K-9 Burnaby, BC
3 reviews Delta, BC
10/10

Broken Water Main

Huge thank you to Drain Master for fixing my broken water main in a very timely, expert,friendly,cost-effective way. They were absolutely awesome...I called them for a second quote after the first quote I got felt like it was way too much. Drain Master quoted me half of what the other company did plus did additional services that the other company would not. Everybody that was involved in fixing my water main was friendly, knowledgeable, and they did the job very quickly with little to no disturbance to me whatsoever. I highly recommend Drain Master for anything you may have that they can fix. A company that actually cares about giving good business rather than just taking your money.

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Paul Casey in Burnaby
Paul Casey in Burnaby
1 review Burnaby, BC
10/10

Burst water line repair

We had a burst water line at our home, We contacted Drain Master who then sent out plumbers to view what the problem was. It did not take them long to find out we had a burst water line. They gave us a very good quote we we accepted. They went ahead and did an excellent job replacing our water line without digging up our yard. The job and cleanup was well done.

Dorathy Anne

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Gino Russo in Burnaby
Gino Russo in Burnaby
1 review Burnaby, BC
10/10

Drain Tile Repair

I had our drain tiles replaced by them as my basement got flooded every time it rained. We chose them because the price quoted was the best we had received.

I am very satisfied with the job they did replacing the tiles and the cleanup of my house once the job was done. A very good plumbing company to use. Great price and service - Gino

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Dorathy W in Burnaby
Dorathy W in Burnaby
1 review Burnaby, BC
10/10

Water Line Repair

We had our water line replaced by Drain Master and they did the job without having to dig a trench in our yard. They did a good job replacing the water line. The price was also very good.

I would use them again if I ever needed other plumbing work done.

Dorathy Anne

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Dave from Vancouver Movers
Dave from Vancouver Movers
1 review Burnaby, BC
10/10

Sewer Line Repair

We just had our sewer line replaced (tree roots had invaded the line) Drain Master gave me a very good quote and told me they would not be digging a trench in my yard.

Just as promised they did not dig a trench and they did an excellent sewer line replacement job, all for the exact same price as they had quoted me.

A very good reliable plumbing company to use.

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