Enercare Home Services

THE MAINTENANCE TECHNICIAN WAS INTERESTED AT DOING A GOOD OVERALL WATCH OF THE FURNACE. HE MADE SURE AS WELL, THAT THE CONNECTED HUMIDIFIER HAD WATER RUNNING PROPERLY. THANK YOU AGAIN.

DIRECT ENERGY RESPONDED QUICKLY TO MY EMERGENCY CALL, WHEN MY FURNACE WASN'T WORKING PROPERLY AND IT MINIMIZED THE TIME WE HAD NO HEAT IN VERY FRIGID CONDITIONS.THANKS VERY MUCH FOR THE SERVICE.

Service technician took time to explain everything to me, and even brought in a similar product from his truck so I would understand what he was taking about. Very patient with me.

THE REPRESENTATIVE SERVICE PERSON BRIAN HAD VERY EXCEPTIONAL KNOWLEDGE AND VERY HELPFUL. I WOULD RECOMMEND HIM FOR ALL WORK AND MR SCOTT THE OTHER DAY IS JUST AS WELL TO BE RESPECTED. THANKS TO BOTH FRED

Your rep was very friendly and worked fast and left every thing clean. Even offered suggestions on having a new furnace and why. Even connecting me with someone who can give me more details.

As always Direct energy service was excellent. Your people are always quick efficient and courteous. That is one of the main reasons I would never switch my service provider. Thank to everyone.

We were very pleased with the service man, he listened to our problems and spent a lot of time working on the furnace and we are very pleased with the results. He is an outstanding service man and should be commended.

The technician was very detailed when cleaning my fireplace. He took extra care and time to clean the glass window which is still quite foggy but still better than it was.

THE GENTLEMAN WAS VERY POLITE, EFFICIENT AND TOOK HIS TIME WITH THE HOME OWNER. SHE IS ELDERLY AND NOT COMPUTER SAVVY AND COULD NOT SIGN THE SCREEN, HE ENLARGED IT FOR HER. HE ALSO COMPLIMENTED HER ON HER ARTWORK.

The salesperson, Hailey (am not sure whether I got the name right, but the call was made early evening of Feb 27th), was very helpful, very informative and seemed to know all the products she was talking about. She was also very courteous, making sure she replied to all my queries. Very, very friendly to talk to. Direct Energy should have people like her on the phone, instead of those who pressures customers.