I ordered my sliding window in March of this year which was said to be done in 5 weeks. By July it still was done, so i called the Head Office in the states and they got the ball rolling but they sent an amateur who obviously didn't know what he was doing and made a mess. After a few phone calls they sent another installer who tried to fix the mess. He then left and i have never herd from company again. I would not recommend this company, very unorganized and bad quality workmanship.