We looked around extensively over the past two years for a trusted and honest company to provide window replacement services. After receiving quotes from several companies over the past 2 years and hearing the catchy "sales pitch" and pressure tactics from one after the other we were continually skeptical about those we spoke with. After searching the web for detailed info on windows I stumbled across the web-site for Superior Home Improvements which was the equivalent of turning on a light after having been in the dark for so long. I was so impressed with the extensive details outlined on their website on how Art, Jeff and their crew go about renovating windows and doors the "right way". From the moment that we contacted Superior to provide us with an in-home quote and having met our salesperson Karl who was very informative, we knew this was the relationship that we wanted to commit to, in having our windows replaced. The job was extensive as we have 14 large windows replaced which was carried out professionally. There are certain aspects to every business relationship that go beyond the simple dollar quoted. It involves trust, honesty, transparency, openness, promise, fulfillment, gratification and so much more. Not only was this evident in everything we experienced with Art and his team, but they also installed a quality product, locally made, that is guaranteed for life. Even after the install was complete Superior Home Improvements contacted us to advise that they registered our window warranty on our behalf and took care of all of the details before, during and after the install meticulously. Without a doubt this was truly one of the best home improvement decisions we have made and look forward to using Superior Home Improvements again to eventually complete the remaining 4 windows and doors in the coming years. Thank-You Superior Home Improvements!