Superior Home Improvements

Windows & Doors Installation & Service
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Reviews for Superior Home Improvements

Average customer rating:
10 10 (111 reviews)

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Bruce in Toronto
Bruce in Toronto
1 review Pickering, ON
10/10

First Rate Service After 11 Years!

Once again Superior came through with flying colours! Problem was a broken pin to attach an outer screen to the window and through their efforts we received a full screen replacement from the manufacturer at no cost. You can't ask for more than that! By the way, we still get compliments on our front door even after all this time.

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Company Response

Thanks for the review Bruce. We're happy to help. It's a shame that companies still being around years later and willing to perform service, isn't too common nowadays. We sell good products that we have no problem standing behind. Karl - Superior Home Improvements

5678sawyer in Toronto
5678sawyer in Toronto
1 review Toronto, ON
10/10

Windows throughout a semi in East York

They quoted us for all the windows and patio doors , you can order window by window if you wish.
Very professional staff, reasonable pricing and great workmanship.
Highly recommended.

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Company Response

I'm very glad you were so happy. Thanks for the review! Karl - Superior Home Improvements

Inesse Gorodnitzky in Scarborough
Inesse Gorodnitzky in Scarborough
2 reviews Toronto, ON
10/10

Porch enclosure

My porch was a disaster just before I called Superior home improvements. This time the job was done properly;
started with a very modest estimate by Karl, a gentelman with tremendous competence who diagnosed the proble.
It was comleted precisely and accuratly in 2 days. I was amazed how Art ,who completed this project, made it look contemporary besides being functionary by taking care of each detail.
I wish we could have more honest and efficiant company as Superior Home Improvement. Thank for your job, Inesse Gorodnitzky

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Company Response

Hi Inesse. Thank you so much for leaving this review, I know English isn't your first language and we really appreciate you taking the time to do this, as well as your business. You were a wonderful lady to deal with, maybe we can work together again in the future. Enjoy the enclosure. Karl - Superior Home Improvements.

James from Toronto
James from Toronto
5 reviews Toronto, ON
10/10

Window Replacement on Second Floor

Had 2 very old windows on our second floor that needed replacement. Superior was very prompt and thorough in their responses to my inquiries. They were very easy to coordinate with to meet and discuss options, have windows measured, and ultimately installed.

On the day of installation, their men showed up on time and put down tarps to prevent tracking dirt through my house. They were quick and the windows look great. It was a very pleasant experience.

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Company Response

Hi James, I'm glad you were happy and overall it was a great experience for you. Thanks for placing the review. It was our pleasure working with you also! Karl - Superior Home Improvements

johnsodu in Toronto
johnsodu in Toronto
1 review Markham, ON
10/10

Window Replacements

We looked around extensively over the past two years for a trusted and honest company to provide window replacement services. After receiving quotes from several companies over the past 2 years and hearing the catchy "sales pitch" and pressure tactics from one after the other we were continually skeptical about those we spoke with. After searching the web for detailed info on windows I stumbled across the web-site for Superior Home Improvements which was the equivalent of turning on a light after having been in the dark for so long. I was so impressed with the extensive details outlined on their website on how Art, Jeff and their crew go about renovating windows and doors the "right way". From the moment that we contacted Superior to provide us with an in-home quote and having met our salesperson Karl who was very informative, we knew this was the relationship that we wanted to commit to, in having our windows replaced. The job was extensive as we have 14 large windows replaced which was carried out professionally. There are certain aspects to every business relationship that go beyond the simple dollar quoted. It involves trust, honesty, transparency, openness, promise, fulfillment, gratification and so much more. Not only was this evident in everything we experienced with Art and his team, but they also installed a quality product, locally made, that is guaranteed for life. Even after the install was complete Superior Home Improvements contacted us to advise that they registered our window warranty on our behalf and took care of all of the details before, during and after the install meticulously. Without a doubt this was truly one of the best home improvement decisions we have made and look forward to using Superior Home Improvements again to eventually complete the remaining 4 windows and doors in the coming years. Thank-You Superior Home Improvements!

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Company Response

Hi, thank you so much for leaving a detailed review and for choosing us to perform the work in the first place. It was great dealing with you guys, you were a pleasure to work with and I really appreciate the before and after pictures you sent me. See you down the road sometime! Karl - Superior Home Improvements.

Bev from Toronto
Bev from Toronto
3 reviews Toronto, ON
10/10

Patio Doors

We just had 2 sets of patio doors installed and I must say this company has restored our faith in having work done in the home. The salesman, installers and office staff were excellent,as are the doors. Sheets were used to cover floors and surrounding furniture and everything was put back in place on completion.
Great work and many thanks to Karl, Jeff, Art and Jay .
We also learned about the 7th sense---humour!!!

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Company Response

Hi Bev, I'm glad it was an enjoyable experience for you. Thanks so much for your business and for taking the time to place this review. Karl - Superior Home Improvements.

Arun&Mark in Oshawa
Arun&Mark in Oshawa
2 reviews Oshawa, ON
10/10

Patio Door Installation

After reading amazing reviews, I approached Superior Home Improvements, Ajax. I commend Karl for such a pleasant first visit and giving us an excellent customer service. Amazing precision and accuracy on Jeff's part and then last, but not at all the least, Jay finally made our patio door a reality. He entirely replaced a window installing a beautiful patio door, with such precision and tidiness. Leaving the site so clean and tidy, plus all over with such a kind demeanour..I am so impressed. Through it all, the company represented great customer service and I strongly recommend them. Keep up the great work you guys do!

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Company Response

Hi Arun and Mark. Thank you for taking the time to write the review and for your business. It was our pleasure dealing with you. Please remember, until you get the deck built, that first step is a doozy! Karl - Superior Home Improvements

Sandra in Scarborough
Sandra in Scarborough
1 review Toronto, ON
10/10

Hi Jeff, Karl and Jay

Thank you for the great service. I appreciate the company's honesty and care in explaining things about the product and service that would be provided. I thank Jay for the amazing job of installing the windows. He has a great sense of humor and very personable. He left the work site clean. Everyone who has saw the windows and patio doors were commenting on how nice they looked. It does not even look like I changed them - it looks like it was built with the house. I am very pleased. I am impressed with every last detail that was handled by this company. Amazing, I would recommend this company to anyone and I plan to use this company again in any future project. Hey guys this means no retirement plans for you!!

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Company Response

Hi Sandra, we're happy you're happy, lol. Not to worry, we're not going anywhere, we all enjoy what we do, especially when we get great feedback from people that appreciate our efforts. Thanks for taking the time to place the review and we look forward to working with you and your family again one day. Karl - Superior Home Improvements

Jennifer Narjes from Scarborough
Jennifer Narjes from Scarborough
4 reviews Toronto, ON
10/10

Window replacement

This is the fourth time we have had Superior come to our home and replace windows. All our interactions with Superior have be exceptional. Installation went without a hitch. All debris was taken away. We are ecstatically happy with our new windows. We would and have recommended Superior.

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Company Response

Hi Jennifer.Really happy to hear that you are pleased with new and much larger window.It certainly does give a perfect view overlooking garden / valley.
We certainly appreciate the referrals you have provided over the years. Thank you. Barry.

Ron in Stouffville
Ron in Stouffville
1 review Whitchurch-Stouffville, ON
10/10

Windows

I first found Superior in 2006 to do some windows. The work and windows look great but the one thing that really reminds me of the type of company they are occurred when we had a minor issue with the windows. I called and the very next day Art came by and issue fixed.

Fast forward to 2015, I got some quotes and dollars wise all were in a similar range so based on the past and the type of information Karl provided me we chose Superior. We finished most of the remaining windows which involved 15 windows of which 12 were in one small area or sun room which everyone refers to. Everyone starting from Karl, Art, Jeff and Jay were very accommodating.

On Oct 29, 30th Art and Jay finished in 2 days and were great dealing with and the final job looked great. Long story short, I have used them twice and have recommended to others and I am the type that will not recommend unless I would use them again.

Ron

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Company Response

Hi Ron, thanks for the review. As you know, your windows in the sunroom area weren't exactly straight forward but Art and the guys did a great job. Art showed me a picture of the finished product and the end result was even better than I hoped for. Thanks for recommending us to others, we really appreciate it. Karl - Superior Home Improvements

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Home Improvements

Superior Home Improvements offers: Vinyl Windows & Patio Doors & Steel Entrance Doors

Our company is built on simple ideas and common sense.
*Use effective communication to discover out what our clients needs are.
*Be upfront about our ability to meet those needs, even at the risk of losing business.
*Owner operated for 39 years!
*Educate our customers to the best of our ability about the whole process.
*We install high efficiency thermal vinyl windows and patio doors.
*Our vinyl windows and patio doors are among the highest rated for thermal efficiency in the industry, and are backed by the best warranty available.
*We specialize in brick to brick, (stud to stud) installations.In most circumstances ,installing a window on top of an old frame simply doesn't make sense!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Efficiency Vinyl Windows & Patio Doors. Insulated Steel Entrance Doors. Fiberglass & Garden Door Systems.
SERVICES
we do not do interior renovations or repair work
BRANDS
Vinylbilt Windows, Vista Patio Doors, Dorplex Insulated Entry Systems,York Aluminum Storms, Reliance Windows
SPECIALITIES
Do it once and do it right! We remove the ENTIRE window including the frame ,right back to the stud. Maximizing your glass area. Enhancing the appearance ( no bulky mismatched aluminum capping) and energy efficiency of anything we replace.
WEBSITE
http://www.superiorhomeimprovements.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
Visa,MC, Cash,Cheque. Financing available.
LICENSES
Metro Lic. B2355
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will never turn down the opportunity to quote on a project ,regardless of the number of windows o
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty-Vinylbilt windows(fully transferable). 10 year workmanship warranty on all brick t
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