Chouinard Bros Roofing

Roofing
194 Earl Stewart Drive Aurora ON L4G 7P4
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Chouinard Bros Roofing
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78%

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Reviews for Chouinard Bros Roofing

Average customer rating:
7.5 10 (124 reviews)

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tmp
tmp
1 review Newmarket, ON
10/10

roof/shingle replacement

My experience with Chouinard Bros. was very positive.
We helped an older family member with the maintenance of her century home.
One Sunday, we discovered that the roof was leaking and needed to be replaced immediately. Within one week from the time of my initial call, Chouinard Bros. was able to replace the roof.
Everyone I dealt with at Chouinard Bros. was courteous, responsive and knowledgeable.
The work was done on time, on budget and appears to be of very good quality.
I would not hesitate to call upon them again.

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Company Response

Hi TMP,
Thank you so much for this! We were very happy to help you and your family in your time of need and are glad that the process went so well.

cetang
cetang
0 reviews Mississauga, ON
10/10

Roof

So happy we chose Chouinard Bros Roofing for our new roof! Had a great estimator who explained the options available to us, and was helpful in answering all our questions. Timely delivery of the roofing materials, with excellent advance notice. Superb, professional team worked carefully and efficiently as they took down the existing shingles, and beautifully installed our new roof. Then excellent clean up of our property after completion of the project.

Experienced outstanding customer service, and highly recommend Chouinard Bros Roofing for anyone looking for quality roof installation. This company is proud of the quality of work they provide.

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Company Response

Hi CETANG,
Thank you very much for this great feedback! We work very hard to help guide homeowners through the roof replacement process and are exceedingly happy that you experienced such a smooth, issue-free process. And you are absolutely correct - we are very proud to provide our customers with a high-quality roof that will last for years to come.

Shawn in Toronto
Shawn in Toronto
0 reviews Toronto, ON
10/10

Excellent Customer Service

Excellent customer service!

Originally had my roof done a couple of years ago in the summer and due to a manufacturing flaw the shingles began to turn up over the winter.

I notified the company and they ensured that a repair was scheduled and completed quickly under warranty. After another winter the same issue arose in other parts of the roof. They again went above and beyond in staying on top of the situation sending technicians out immediately to make a temporary repair (resulting in peace of mind) before winter and then again a permanent repair this spring. The technician was able to make the repair and also proactively moved a vent that may have been part of the cause.

Due to excellent customer service and their commitment to make it right I would be happy to recommend Chouinard Bros.

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Company Response

Hi Shawn,
Thanks for this feedback. We know that warranty issues can be difficult to sort out and are happy that we were able to assist you with the process.

MaryClare in Toronto
MaryClare in Toronto
0 reviews Toronto, ON
10/10

roofing

We were very impressed with the service given with this company. The sales representative answered any of our questions prior to our work and answered promptly by phone email and text. The crew were great- cleaned up nicely afterwards and maintained good safety measures . The inspection was done in a timely manner the person in charge of the instillation came by for feedback with the inspection of the roof once completed. The office also responded in a timely manner and was always courteous in her responses. We were so impressed we are also getting new insulation with them as well.

Mary Clare and Bill Fyfe

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Company Response

Thank you very much for taking the time to talk about your experience Mary Clare and Bill! Chouinard Bros. works very hard to make the reroof process as easy on homeowners as possible and are glad we were able to provide you with a seamless experience.

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

New Eaves troughs and down spouts

The job was done efficiently and well. I was able to have some minor adjustment done that were improvements and suggestions from the workers. All in all very satisfied. Thank you.

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Company Response

Hi David,
Thanks so much for the positive feedback! We are always glad to hear that our customers are happy with our efforts. Cheers

Markham Consumer
Markham Consumer
1 review Aurora, ON
10/10

Fast, quality roofing job

I requested a quote on line in early April 2019 and they had an estimator at my house the next day. I refreshed and accepted their quote in late May and they had a team there, and the job done (in one day), within a week. Thoroughly professional organization.

Only (minor) negative was that they parked their dumpster trailer (for old shingles) on the opposite side of my driveway from the one I requested, but it was gone within 36 hours because they finished the job quickly, so the inconvenience was minimal.

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Company Response

Hi there,
Thanks so much for this feedback. Sorry about the mix up with the trailer but we are very happy that we were able to help you get your roof replaced so quickly and to your satisfaction!

Dave B.
Dave B.
1 review Vaughan, ON
10/10

New Roof

The crew was very professional --- they worked quickly and neatly ... periodically picking up shingles that missed the bucket and when they were finished, they "swept our property at least twice with a magnet to pick up loose roofing nails ... then they hand picked up all small pieces of shingles and wood that were around the work areas...and when they asked for extra water, they were very polite and very appreciative. I would recommend this company without hesitation.

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Company Response

Thanks so much for the positive feedback Dave! Our crews are aware that replacing a roof is a messy process so we work hard to clean up afterwards. Since an average roof requires Twelve Thousand nails it isn't always an easy process but we try our best. I'm glad that we were able to make this a good experience for you!

Ryan in Aurora
Ryan in Aurora
1 review Aurora, ON
10/10

New roof

Good job, second time using Chouinard Bros.
30 years ago, Roof was amazing, team was great.
Once again they never fail to do a great job.
Thanks for the good work.

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Company Response

Hi Ryan,
Thanks so much for making Chouinard Bros your trusted roofer! Your home is your biggest investment and we are glad that you are relying on us to help protect it.

SVCM
SVCM
1 review Aurora, ON
10/10

Roofing

Very professional from the initial quote and meeting to the very well trained workers. The quote was explained and detailed for easy understanding. The workers communicated with me daily and kept me updated around start times and weather conditions. The property was left exactly as found with careful consideration for any nails or debris. The job was executed as discussed with follow up done by a quality control staff member. Lastly, the company has been in business for many years in our area so I have complete confidence with our warranties.

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Company Response

Hi there,
We are so glad that you are satisfied with the experience from start to finish! We strongly believe in always trying our best to provide homeowners with a new roof with as little hassle as possible. Thank you for sharing!

Private User
Private User
Private User reviews Ottawa, ON
8/10

replaced roof

very prompt service, salesman very knowledgeable and helpful, quick service as our roof was in bad condition,

office staff took time to help with more info on types of shingles etc

installers were on time and very serious about work and hard workers replaced boards on roof as needed

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Company Response

Hello,
We are very happy that your reroof experience was so good. After being in this business for over 45 years, we always commit to making sure the process goes as smoothly as possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chouinard Bros Roofing

Provide the best Installation & Service experience to a discerning group of Homeowners & Businesses requiring property improvement solutions including Repair / Replacement of Roofing, Siding and Aluminum for Residential / Commercial properties.

CATEGORIES
Roofing
PRODUCTS
roofing, aluminum, shingles, flat roofs, windows, door, siding, soffit, fascia, eavestrough, eavestrough cleaning, repairs
BRANDS
BP, OWENS CORNING, CERTAINTEED, IKO, CRC, KAYKAN, GENTEK, IDEAL
SPECIALITIES
Custom metal and copper
WEBSITE
http://www.chouinardbros.com
YEAR ESTABLISHED
47
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Chouinard Bros. works with several financial services companies to give you competitive rates and repayment options in financing your project
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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