Terry and Leslie went above and beyond with agreeing to replacing my bathroom vent. I was experiencing some issues and when Terry arrived he explained it really was not covered but he understood my concerns and agreed to replace it. I was impressed with how the work was done and the professionalism booth Terry and Leslie showed. Great work Chouinard Bros!

I have nothing but appreciation for Chouinard Bros and the entire team that I had the pleasure of employing this summer. Chevy arrived and expertly guided me through all the product and colour decisions for full replacement of shingles, eavestroughs, downspouts, dormer siding and flashing. The installation job itself was completed with attention to detail and oversight of the entire process was ongoing from start to finish. I could not be more confident in the the quality of the job or the company's assurance that they stand behind their work. The entire team was knowledgable and experienced and their patience and collective attitude made the whole project a very satisfying and happy experience. The customer service I received was second to none. I can unreservedly recommend Chouinard Bros Roofing 100%. Many, many thanks Chevy, Adam, Ben, Ali, Karim, Mervin, Andy, Brian and Donna!

I had Chouinard replace my shingles in 2014. As always I asked that they install a long lasting shingle... 25 or 30 year life. They repeatedly delayed the installation until very late in the season.. I left a message and told them I wanted to wait for the warm winter. They didn't respond, but the next day I returned from work to find the workers in the midst of removing the roof..... so now I was forced to le5 them go ahead un spite of the weather being cold.

EVERY YEAR since then, I lose shingles. The first couple of years I called the company and paid a couple of hundred dollars for them to repair. Now I climb on the roof myself to do the ANNUAL repair .

The problem is twofold... 1. They didn't remove the plastic strip from the tar adhesive on many of the shingles.... result is a lack of adhesion . See the attached picture 2. They often only used 3 nails when 4 or 5 would probably have been needed... also, the nails they did use are much smaller than the replacement nails I have been using.

I would definitely NOT recommend this company.

TERRIBLE SERVICE. After 8 years I am replacing my roof, after 10 plus incidents where I've lost shingles completely or had them lift up leaving bare wood. They send their own inspector who sides with the company. I was told it was not an installation issue, funny thing, my house is the ONLY one who has had this issue. In particular, I have had to fix my roof 5 times since December 2021. They did not nail down the shingles properly. SHAME on this company. DO NOT USE. PLEASE save your money and stress.

Very pleased with all aspects of Chouinard's service, now for a second time. Our old roofing shingles were installed 16 years ago by Chouinard. Unfortunately, they wore out prematurely because our attic never had proper intake ventilation, which caused us to repeatedly suffer blow-offs due to high winds. Of the 3 quotes we got, Chouinard was the lowest and best. We easily could confirm this because Rob, Chouinard's sales rep, made sure he priced our job on a like-for-like basis with the other 2 companies we considered. Next, Rob helped us figure out how best we could fix our attic's ventilation deficiency. The work done by Chouinard's installation crew, including their job site keep-up, was all well done and completed in just one day. Throughout, the installers demonstrated high professionalism under the expert supervision of Adam, Chouinard's production foreman. Happily, Adam came by several days later to check that my job was done right and to my satisfaction. After having decided to invest in better quality shingles with a higher wind rating and proper venting this time around, I now look forward to 30 years or more of no roof-related problems!

The Chouinard team for the fantastic job re-shingling our roof.
The project was done on time, clean-up complete, and the crew very polite.
They even offered to help my wife to the door with her shopping.
I would highly recommend them for any roof work.

I had my roof replaced. Their work was quality and on time. They cleaned up after each day. At the end of the job, a supervisor came by to ask if I had questions, went up on the roof to inspect,took pictures and provided a comprehensive report. Excellent service and dependable. Highly recommended!

We had a leak a few months back after a wind storm and so I called Chouinard Bros for the repair. They had done the original install back in 2002. They showed up pretty quickly (one week; keep in mind lots of other roofs were damaged in TO) and agreed to waive the repair costs as part of a roof replacement. Since the roof was about 18 years old, it seemed reasonable to do a replace. I had gotten a quote from them six months earlier, which they honoured. The sales person Chevy was very reasonable and fair throughout, and Linda was very good to us in terms of coordinating the repair as quickly as possible. I got one other quote and Chouinard Bros was competitive. I ran the proposal by a knowledgeable family member who confirmed it was a good quality roofing system in CB's proposal (and also thought highly of CBs due to previous projects. The job was done well, on time and the cleanup was thorough. The project coordinator Adam was very friendly and was very responsive to questions. I recommend them.

Previously in the Spring of 2020, I utilized Chouinard Bros. for the repair of my roof from raccoon damage. I was very pleased with every aspect of their service. Naturally, when it came time to replace my very old roof, I contacted this great company! From beginning to end of this project, inclusive of each department from sales to inspection, my expectations were more than exceeded! I WOULD HIGHLY RECCOMMENDTHIS COMPANY!

Just had third roofing by Chouinard and would not consider any other roofer. This time I asked for a quote and Chevy discovered a major hole caused by raccoons on the far side not seen from front of house. They came the next day to repair and patch, then completed the entire roof promptly.
As the raccoons again attacked, Chouinard replaced the plastic vents with metal ones free, and that seems to have worked. However, another attack at the bottom edge meant recommendation to install metal edge all around, and this again was completed promptly.
Highest recommendation for work, communication and prompt attention.