Arrow Furniture

Furniture
35 Arrow Rd Toronto ON M9M 2L4
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85%

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Reviews by rating (past 12 months)
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Reviews for Arrow Furniture

Average customer rating:
8.6 10 (470 reviews)

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leilavidi
leilavidi
1 review Mississauga, ON
10/10

Living room furniture

The staff was very helpful in my search for living room furniture. Particularly Sonal, she was very helpful in assisting me in my needs

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Company Response

Thanks Leila! We are thrilled that Sonal at our Brampton location was able to be of such help. Thank you again for your business and enjoy your new furniture! Jason M. - Sales Manager

JK
JK
2 reviews Brampton, ON
10/10

Furniture

Gurpreet at Arrow (Brampton) was fantastic.
Very helpful.
Followed up with us , without us having to call her, regarding pick up.
Would def recommend her services.

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Company Response

Thanks JK! We are so happy that Gurpeet was able to be of such help! Thank you again for your business and your recommendation. Jason M. - Sales Manager

Manjinder from Brampton
Manjinder from Brampton
3 reviews Toronto, ON
0/10

Beware of after sale service!!!

I purchased the leather sofa, love seat, chair and Center table set I had a problem with the sofa after few month of the purchase as the leather started peeling off. I contacted store manager and the other staff, number of times but that didn't replied back. Even I went to store and showed them the pictures of the sofa but they never sent any one to fix the problem. Exchange is out of question. Beware of after sale service!!!

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Company Response

Hi Manjinder. Sorry to hear that you were having issues with your living room set. After doing some investigating, it seems that your purchase was done almost 4 years ago and did in fact buy a floor model sold in an 'as-is' condition. We do stand by our products but sometimes some things are sold as-is, heavily discounted, and without a warranty. Sri T. - Sales Manager

jmiddle
jmiddle
1 review Vaughan, ON
10/10

New Sectional Couch

Bought a new couch, it’s great. Staff at Areow was great and delivery service was as well

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Company Response

Thank you! We are so happy that the Arrow team was able to meet all of your needs. Thank you again for your business and enjoy your new living room! Michael M. - Sales Manager

Theresa  in North York
Theresa in North York
1 review Toronto, ON
10/10

Bedroom Furniture

I dealt with a store Manager named Anu. She gived me outstanding service. She was patient and understood my needs and went above and beyond to meet my needs. She reached out to me after delivery to ensure I was satisfied. She also offered that I should feel free to reach out to her for any further queries or assistance.

I would definitely recommend Anu to my friends and family. She is a people person... thank you Anu.

From Theresa Chanderballi

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Company Response

Thanks Theresa! We are so happy that Anu at our Scarborough location was able to be of such help. Thank you so much again for your business and your recommendation! Enjoy your new furniture! Michael M. - Sales Manager

strummerfan
strummerfan
1 review Mississauga, ON
10/10

Bought new living room furniture

Bought a new living room set and had it delivered. Delivery was earlier then expected window of time given which worked out great!

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Company Response

Thank you! We are thrilled that you are enjoying your new living room set even earlier than expected! Thank you again for your business! Michael M. - Sales Manager

palwinderrana
palwinderrana
1 review Brampton, ON
10/10

furniture

Arrow Furniture has great quality furniture, im super staisfied with my purchases and i recommend them to others who are interested in buying good quality and reasonable priced furniture. The customer service was also great, Gurpreet Kaur helped me out in choosing the perfect pieces with honesty. Shes very helpful and gave me great opinions.

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Company Response

Thank you! We are thrilled that Gurpreet at our Brampton location was able to be of such help and you are enjoying your new furniture! Thank you so much for your recommendation as we take pride in trying to find quality furniture at good value. We will never profess to be the cheapest or be higher priced. If you want quality for the right price, you'll find it at Arrow. Thanks again, Jason M. - Sales Manager

Paulo
Paulo
1 review Oakville, ON
10/10

Table and chairs buffet

Salesperson was very helpful and friendly the delivery guy we're great will recommend to my friends and family would like to thank Sonal Mohindra for her help

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Company Response

Thanks Paulo! We are so happy that Sonal at our Mississauga location and the rest of the Arrow team were able to be of such help. Thank you again for your business and your recommendation. Jason M. - Sales Manager

denisen65
denisen65
1 review Mississauga, ON
10/10

Livingroom Furniture

Thank You Arrow Furniture And Sonal For All Your Help.. The Furniture Looks Great..Would Differently Shop With Arrow Furniture Again...

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Company Response

Thanks Denise! We are thrilled that Sonal at our Mississauga location and the rest of the Arrow team were able to be of such help! We are so happy that you are enjoying your new furniture. Thank you again for your business and we look forward to seeing you again soon! Michael M. - Sales Manager

Mac in North York
Mac in North York
1 review Toronto, ON
9/10

Bedroom Furniture

Royce is best. He is very helpful and friendly. The price was very competitive. Excellent service Royce provided and good quality product. Thanks and we are happy. Royce did an awesome job in explaining us the bedroom furniture.

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Company Response

Thanks Mac! We are so glad that Royce at our Scarborough location was able to be of such help and you are happy with the quality and price of the furniture. Thank you again for your business and enjoy your new bedroom set! Michael M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, we're sure you'll find it here, and all at a great price.

CATEGORIES
Furniture and Mattresses
PRODUCTS
Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Beds, Sofa, Leather Sofa, Dining room Table, Modern Furniture, Contemporary Furniture
SERVICES
furniture delivery, home design, interior decorator, furnishings, home design
BRANDS
Aico, Aman, Ashley, Casana, Chateau, CMI, Décor-Rest, Defehr, Dreamstar, Emerald Home, Futura, Legacy, Lifestyle, Magnussen, Mazin, Palliser, Pulaski, Rachlin, Rustique, Samuel Lawrence, Sealy, Serta, Simon Li, Xcella
STYLES
modern, traditional, transitional, retro, rustic, metro, contemporary
WEBSITE
http://www.arrowfurniture.com
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
75
RETURN POLICY
25% Restocking Fee
PAYMENT METHOD
Cash, Credit Card, Debit Card & Financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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