Bed frame and mattress
- Company Response
Thanks Michelle! We are so happy that Sonal was able to help with your purchase and make sure you found something perfect for your son. Thank you so much again for your business! Michael M. - Sales Manager
Thanks Michelle! We are so happy that Sonal was able to help with your purchase and make sure you found something perfect for your son. Thank you so much again for your business! Michael M. - Sales Manager
Thanks Carrie! We couldn't be happier to hear that you had such a great experience here at Arrow and that Zoe was able to be of such help. Thank you again for your business and your recommendation! Enjoy your new furniture! Sri T. - Sales Manager
Thanks Kuldip! We are thrilled that Gurpreet was able to be of such help and couldn't be happier to hear that you are loving your new furniture. Thank you so much for your business and we look forward to seeing you again soon. Jason M. - Sales Manager
Hi Mimi. Sorry to hear that you are not happy with your furniture. Every item in our showroom has a minimum one year warranty but even if it has run out, we would be glad to see what we can do. Please reach out to us at your earliest convenience and we will be glad to look into this further. Thank you. Jason M. - Sales Manager
Thanks Kathryn! We are so happy that Sonal at our Mississauga location was able to be of such help. We try our best not to be too pushy and frequently are thanked for going that route as a lot of other places aim for that 'hard sell'. We're glad you enjoyed your shopping experience at Arrow. Thank you so much again for your business! Jason M. - Sales Manager
Thanks Phillip & Maggie! We couldn't be more thrilled to hear that Dolly at our Brampton location was able to be of such help. Furniture shopping can definitely be a daunting task at first but when you find the right store with the right products and the right staff it all clicks. We are so happy that it did for you here at Arrow. Thank you again for your business and your recommendation. Michael M. - Sales Manager
Thank you! We are so happy that Dolly was able to be of such help and you enjoyed your shopping experience at Arrow. Thank you so much again for your business! Sri T. - Sales Manager
Thanks Kenneth! We are so happy that Christine was able to be of such help. Thank you so much for your continued business over the years and your wonderful recommendation. Enjoy your new furniture and we look forward to seeing you again soon. Sri T. - Sales Manager
Hi Zemira. While the delivery of your bunkbed says 'approximately end of July' as the delivery date on your invoice, it is a couple of days late and ready for delivery. I'm not sure where the 'End of September' notice on your bedroom set came from originally but you had originally asked for 'Middle of August' delivery and that set is on schedule to be delivered. NEW orders for that specific bedroom are unavailable until September and it's possible someone was looking at that date in our system but I am not sure. Both the manager of the Brampton store and myself have been in frequent contact with you throughout this time and it is unfortunate that instead you would just prefer to cut and paste your review onto as many sites as possible. We do have a no refund policy which is clearly stated on your invoice where your signature is required but we do allow changes before delivery. There are other special arrangements that we had made for you on your orders as well but are not necessary on a public platform. If you would like to contact us any further, do not hesitate to do so. Sri T. - Sales Manager
Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, we're sure you'll find it here, and all at a great price.