Arrow Furniture

Furniture
35 Arrow Rd Toronto ON M9M 2L4
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Arrow Furniture
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85%

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Reviews for Arrow Furniture

Average customer rating:
8.6 10 (521 reviews)

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Sue G in Toronto
Sue G in Toronto
7 reviews Toronto, ON
10/10

Positive experience

Thank you to Jack (Arrow Rd location) for a great furniture buying experience. Jack took the time and effort needed to help me choose the right pieces and fabric. I appreciate the time and professionalism he provided.

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Company Response

Thanks Sue! We are thrilled that Jack was able to be so helpful and make sure your shopping experience here at Arrow was such a pleasant one! Thank you again for your business and enjoy your new furniture! Jason M. - Sales Manager

Adam Wachtel from Concord
Adam Wachtel from Concord
1 review Toronto, ON
10/10

Furniture purchase

Outstanding service. From inside the showroom to home delivery, assembly and garbage removal. They arrived on time as promised. Excellent experience.
I highly recommend Arrow Furniture to anyone shopping for furniture

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Company Response

Thanks Adam! We are thrilled that your experience at Arrow was such a pleasant one! Thank you so much again for your business and your recommendation! Michael M. - Sales Manager

Private User
Private User
Private User reviews Toronto, ON
10/10

Furniture / Mattress

The furniture salesperson name Natalia was really helpful and knowledgeable about furniture and mattresses. So many information she educated me really surprised. I didn’t have any clue about good mattresses before talking to her. Well done, keep it up.

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Company Response

Thank you! We are so happy that Natalia was able to help you and get you all the information you needed to make the best decision on your mattress. Enjoy! Thank you again for your business! Sri T. - Sales Manager

Private User
Private User
Private User reviews London, ON
8/10

Product

Thank you Sonal for wonderful service and a very quick delivery on our couch and matching comfortable chair
We really appreciate all your support and will r end you to our friends and family

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Company Response

Thank you! We are thrilled that Sonal at our Mississauga location was able to be of such help. Thank you again for your business and your recommendation. Enjoy your new furniture! Michael M. - Sales Manager

Saima in Brampton
Saima in Brampton
0 reviews Brampton, ON
8/10

Sofa set

We visited the Mississauga location and found a sofa and love seat for our family room.We received excellent service by sales rep Sonal.She was very friendly and guided us about the fabric quality according to our needs.Above all we received our sofa much earlier than expected which is just in time for our religious festival of Eid!

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Company Response

Thanks Saima! We are so happy that Sonal was able to be of such help and you were able to get your furniture in time for Eid! Thank you again for your business and enjoy your new furniture! Michael M. - Sales Manager

lucy in Toronto
lucy in Toronto
1 review Markham, ON
8/10

Wonderful customer service and assistance

Visted the Brampton location, we had an extremely excellent experience. The sales associate Dolly was very pleasant and professional. She spent a lot of time with us and patiently answered all our queries. Felt no pressure to buy or did not find her interest reduce even though I had started the conversation by saying I was only looking around , yet she took the time to help me look at different options.

I know I will definitely recommend the store and Dolly to all my friends and relatives who are looking to buy furniture.

Thank you Dolly for your assistance and I will surely visit again to do business with you.

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Company Response

Thanks Lucy! We are thrilled to hear that Dolly was able to be of such help and make your experience at Arrow such a pleasant one. Thank you so much again for your business, your recommendation and we look forward to seeing you again soon! Jason M. - Sales Manager

linapagliaro
linapagliaro
1 review Vaughan, ON
10/10

Kitchen Table

I had a bit of a problem with the table but the Manager of the Mississauga location sorry if I spelled is name wrong Hakim was very professional and took care of the problem the salesman Edwardo was very professional and friendly also I want to comment of the delivery guy I believe in name is Darcy funny guys did The work in no time .

Thank you Again
Lina Pagliaro

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Company Response

Thanks Lina! We are so happy that Hakim (yes, you spelled it right), Ed and the rest of the Arrow team were able to be of such help! Right from the beginning of your purchase until the very end while taking care of your service issue. Thank you so much again for your business and we look forward to seeing you again soon! Michael M. - Sales Manager

adeebafsar
adeebafsar
1 review Milton, ON
10/10

Bedroom furniture

The staff was very kind and helpful especially the the store manager (hakeem) who had helped me out regarding a bed that i had bought but did not fit through in my house. Overall all experience was amazing huge thanks to hakeem.

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Company Response

Thank you! We are very happy that Hakim was able to be of such help! We realize that furniture buying can be difficult at times and we are thrilled that your shopping experience at Arrow was such a pleasant one. Sri T - Sales Manager

amreen.kaur
amreen.kaur
1 review Brampton, ON
10/10

Table and side table for living room

My father and I went to buy furniture for our living room. We were so nicely guided by Gurpreet to make a purchase according to our requirements. She provided us with exceptional customer service and answered all our concerns with a smile. Thankyou so much Gurpreet.
We are happy with our purchase and will definitely recommend Arrow for budget friendly furniture deals.

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Company Response

Thanks Amreen! We are so happy that Gurpeet was able to be of such help and make your shopping experience at Arrow such a pleasant one. We are so glad that you are enjoying your new furniture! Thank you so much again for your business and your recommendation. Jason M. - Sales Manager

Malik in North York
Malik in North York
1 review Toronto, ON
10/10

Excellent Customer Service and products

I alongwith my family visited Arrow's Scarborough show room. Our sales rep was Richard. He is such a nice guy who explains everything in detail. He talks with you like a family member. We bought a bed room set for our son. We again visited to see the recliner sofa set for our living room and there we met Jason who is a regional sales manager. He is also very nice man, he explained in detail about different sofa sets that we shortlisted. With his explanation, it was very easy to compare several products available at the show room. We asked so many questions and responded all of them professionally. Finally we bought the recliner set as well. Both Richard and Jason are extremely outstanding persons. Our furniture has yet not arrived but I am sure the overall service which is so far very good will remain the same.

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Company Response

Thanks Malik! We are so happy that Richard and Jason were able to be of such help! Asking lots of questions before your purchase is always an important part of the process and we're glad they were able to assist. Thank you so much again for your business and enjoy your new furniture! Michael M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, we're sure you'll find it here, and all at a great price.

CATEGORIES
Furniture and Mattresses
PRODUCTS
Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Beds, Sofa, Leather Sofa, Dining room Table, Modern Furniture, Contemporary Furniture
SERVICES
furniture delivery, home design, interior decorator, furnishings, home design
BRANDS
Aico, Aman, Ashley, Casana, Chateau, CMI, Décor-Rest, Defehr, Dreamstar, Emerald Home, Futura, Legacy, Lifestyle, Magnussen, Mazin, Palliser, Pulaski, Rachlin, Rustique, Samuel Lawrence, Sealy, Serta, Simon Li, Xcella
STYLES
modern, traditional, transitional, retro, rustic, metro, contemporary
WEBSITE
http://www.arrowfurniture.com
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
75
RETURN POLICY
25% Restocking Fee
PAYMENT METHOD
Cash, Credit Card, Debit Card & Financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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