Arrow Furniture

Furniture
Toronto ON M9M 2L4
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Arrow Furniture
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86%

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Reviews for Arrow Furniture

Average customer rating:
8.6 10 (584 reviews)

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punit.khattar
punit.khattar
2 reviews Toronto, ON
10/10

Dining chairs

Furniture review in Toronto

We bought our dining chairs , big selection and friendly staff at the Scarborough location.

Approximate cost of services:
$1,500.00
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Company Response

Hi Punit! We are so happy that you enjoyed your shopping experience here at Arrow! Thank you so much again for your business and enjoy your new furniture! Michael M. - Sales Manager

Manpreet Kaur
Manpreet Kaur
0 reviews Brampton, ON
10/10

Recent Purchase at Arrow Furniture

Furniture review in Brampton

I recently bought a sofa from Arrow Furniture Brampton Location. The customer service provided by Gurpreet and her manager was excellent! Gurpreet is very knowledgeable about all the products available in the store and she did her best to make sure we were satisfied with our purchase. I had a very good experience with Arrow Furniture. Also, the delivery was on time. I recommend Arrow Furniture Brampton.

Approximate cost of services:
$1,220.00
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Company Response

Thanks Manpreet! We are so excited to hear that Gurpreet and the rest of the Arrow team were able to be of such help and thrilled to hear that you enjoyed your shopping experience. Thank you so much again for your business and your recommendation. Michael M. - Sales Manager

Private User
Private User
3 reviews Vaughan, ON
10/10

Furniture

Furniture review in Vaughan

Red carpet service from the beginning to the end !
The staff at the store was helpful, knowledgeable and patient, taking the time to help me envision the room layout on paper first.
After looking through an endless amount of fabrics, I made my choice and placed the order.
The delivery guys were courteous, careful with my walls and floors and took removed all the garbage !!
Arrow Furniture stands behind their products. In fact my couch was sent from the manufacturer with the wrong middle leg. Arrow furniture did not skip a beat, they sent a service rep to my home with the correct leg.
We are so happy !

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much! We are so happy to hear that you enjoyed your shopping experience and that the whole Arrow team was able to be of such help. We are thrilled to know that you are enjoying your new furniture. Thank you so much again for your business. Jason M. - Sales Manager

Gurtaj Bajwa
Gurtaj Bajwa
0 reviews Brampton, ON
10/10

Bill number BB8461

Brampton

Sale agent Gurpreet
Excellent job
Explain about the products very well
Very knowledgeable about all the products available on store.

Approximate cost of services:
$9,000.00
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Company Response

Thanks Gurtaj! We are so happy to hear that Gurpreet was able to be of such help and that you enjoyed the selection of products that we have to offer. Thank you so much again for your business and enjoy your new furniture. Michael M. - Sales Manager

Private User
Private User
Private User reviews Toronto, ON
2/10

Don’t bother with these people

Toronto

Orribile experience for the minute I stepped inside the store . I have been ignored from the staff ! Still I went back because I found items I liked . I bought couches and coffee tables from them . Delivery was late and the coffee tables got all scratched after a month . I called for assistance on the product and they just treated me I. The worse way, and told me is up to me how I use the items I buy and they will not assiste me with the issue . I will never ever ever go back to this store and I’ll never recommend this people to anybody . Terrible experience !!

Approximate cost of services:
$4,500.00
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Company Response

Hi. We are very sorry that you are unhappy with your experience here at Arrow. Without knowing your exact invoice information, I can only say that all of our products come with a minimum of a one year warranty from manufacturer defects. This does not include accidental damage. If you would like to send some pictures to our service department, we would be glad to look into this further. Thank you. Jason M. - Sales Manager

ROMEO2009
ROMEO2009
0 reviews Newmarket, ON
10/10

Purchased leather couches

Furniture review in Newmarket

Royce was very helpful . He helped us find the perfect leather xounches and got it delivered next day. Very happy will certainly go back. We love the product.
Quality is great got our delivery on time they helped us place and position where it needs to go.

Approximate cost of services:
$4,300.00
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Company Response

Thanks Romeo! We are thrilled that Royce at our Scarborough location was able to be of such help and that you are loving your new furniture. Thank you so much again for your business and we look forward to seeing you again soon. Jason M. - Sales Manager

Mark
Mark
13 reviews Markham, ON
10/10

Furniture

Furniture review in Markham

They are very friendly and knowledgeable. They also provided free delivery. I bought a living room and dining room set as well as a lot of accessories for my home. I have sent them a lot of people because I was very happy with the service and the products. They have a great selection.

Approximate cost of services:
$2,100.00
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Company Response

Thanks Dave! We are thrilled to hear that you enjoyed your shopping experience here at Arrow! Thank you so much again for your business and your referrals. Enjoy your new furniture! Michael M. - Sales Manager

Private User
Private User
Private User reviews Newmarket, ON
10/10

Set Dinning Table and Area Rug

Furniture review in Newmarket

I purchased a Set of Dinning Table and Area Rug on December 30 , 2021 from Arrow Furniture at Scarborough Location. when we entered the store we received very greet warm welcome from Royce was very polite and professionally with his excellent customer service satisfaction and great personality to helpfully showed case us to get what we need . Thanks to Royce professional sells person customer service industry. Thanks to all Arrow Staff.

Approximate cost of services:
$3,725.00
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Company Response

Thank you! We are so happy that Royce and the rest of the Arrow team were able to be of such help and get you the furniture that you were looking for. Thank you so much again for your business! Sri T. - Sales Manager

Weedad
Weedad
1 review Brampton, ON
10/10

Arrow Furniture Brampton location

Furniture review in Brampton

Bought a sectional sofa at Arrow Furniture Brampton Location. The customer service provided by Gurpreet and her manager was great! Gurpreet did everything she could to ensure we were satisfied with our purchase. Happy with the experience. The delivery people were good as well. We recommend Arrow Furniture Brampton.

Approximate cost of services:
$5,500.00
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Company Response

Thanks Weedad! We are so happy that Gurpreet and the rest of the Arrow team were able to be of such help! Thank you so much again for your business and your recommendation. Michael M - Sales Manager

Private User
Private User
Private User reviews Toronto, ON
10/10

Arrow furniture

Furniture review in Toronto

The delivery guys were very friendly , careful and helpful.
They were very good guys and hard working
Store personal also very nice

Good place to shop and good choices

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your 10 star review! We are thrilled to hear that the Arrow team was able to be of such help. Thank you so much again for your business. Jason M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, we're sure you'll find it here, and all at a great price.

CATEGORIES
Furniture
PRODUCTS
Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Beds, Sofa, Leather Sofa, Dining room Table, Modern Furniture, Contemporary Furniture
SERVICES
furniture delivery, home design, interior decorator, furnishings, home design
BRANDS
Aico, Aman, Ashley, Behold, Chateau, Décor-Rest, Defehr, Dreamstar, Emerald Home, Futura, Legacy, Lifestyle, Magnussen, Mazin, Midas, Omni, Palliser, Primo, Pulaski, Rustique, Samuel Lawrence, Sealy, Serta, Simon Li, Titus, Xcella
STYLES
modern, traditional, transitional, retro, rustic, metro, contemporary
WEBSITE
http://www.arrowfurniture.com
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
75
RETURN POLICY
25% Restocking Fee
PAYMENT METHOD
Cash, Credit Card, Debit Card & Financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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