Estimated time of delivery 2 months: actual delivery more than 10 months
"Custom door" incorrect glass panel even though we had pictures prepared with salesman, and had to be reconstructed after 10 month wait. Outcome: gloss factory finish on door, and poor mat paintwork on the insert and screen off-colour. Amateur patchwork appearance. The lines of the door and the screen were
Installation terrible. Door not properly aligned, so the hinge pins pop out on front door. Screen door also not installed properly and within four months the screen door dropped, so it no longer fits frame and cannot close. (gap at top of closed screen door in photo) Initially I was told they would put it right, but then no follow up.
DO NOT EVER USE THIS COMPANY.
- Company Response
Erica I apologize for any frustrations you have had with Albern and I am glad that you were able to connect with our office manager to help resolve your issues.