Reviews

10/10

Jeff showed up on time, lighted the pilot, cleaned the fireplace thoroughly, replaced the ember, made sure the fireplace is vented adequately, , and checked for CO fumes. He explained the reason why I wasn't able to light the pilot and makd sure that I understood the procedure, also explained the need for a CO detector to be placed in the same room as the fireplace. Very friendly and professional. Would recommend his service

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Company Response

Thanks for the review P.N.! Great to meet you today and be able to show you how to use your fireplace in a safe manner. Glad I was able to help!

10/10

Chris's crew did a fabulous job refinishing my >25 year old deck. They sanded everything down and applied a polyaspartic coating and it's looking better than new. I scratched the deck (my error, dragging a table across it before the finish complete hardened). Chris came within 2 days and fixed it up. Really appreciate his quick response.

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Company Response

Paul,
Thank you very much for the rating and review.
It was a pleasure to work with You and do refinishing job on your deck.
Wishing You all the best! Kris & Team

10/10

Valentine came and installed a washlet (bidet seat) on a Toto toilet that another contractor refused to touch, saying the toilet needed to be removed. Valentine figured out a way to do it without removing the toilet and is very professional and pleasant to deal with. Will use their service again for sure. Thanks again.

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Company Response

Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

10/10

Mark and Johnny arrived on time, took some pictures of the ducts and told me they don't need cleaning. They offered to do a visual inspection and vacuuming of all the vents for $85 and I agreed. (I'm lazy and after all they just saved me about $400). They did a very through job and even fixed a loose intake vent without me asking. I am very happy with their service and will use the company again.

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Company Response

Hi Paul (great name), Thanks for taking the time to share about your experience with us. I am glad that you were happy with our services and honesty. Your system wasn't in bad shape and cleaning was not necessarily recommended, and decided just to do a service call this time around. If there is anything else we can be of help with, please give us a call. Thanks again for your business, it is greatly appreciated. Paul

10/10

We had a leak in our roof and found that it's very difficult to get companies to repair a cedar roof. I called Elvis on Wednesday and he showed as promised on Sunday at 9:30am. We had to run some errands and left Elvis to complete the job by himself. By the time we came back, everything was done and no mess was left behind. Today we had our first significant rainfall after the repair and there are no leaks. We also had a clogged evavestrough which Elvis cleaned up and installed some guards without extra charge. I'm very happy with his service and will use him again when our roof needs to be replaced.

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Company Response

Paul, thank you so much for taking the time to write about your experience with me and the service I provide. I am glad I was the one to solve your problems. If you need anything else you know who to call.Elvis