Jeff showed up on time, lighted the pilot, cleaned the fireplace thoroughly, replaced the ember, made sure the fireplace is vented adequately, , and checked for CO fumes. He explained the reason why I wasn't able to light the pilot and makd sure that I understood the procedure, also explained the need for a CO detector to be placed in the same room as the fireplace. Very friendly and professional. Would recommend his service
- Company Response
Thanks for the review P.N.! Great to meet you today and be able to show you how to use your fireplace in a safe manner. Glad I was able to help!