We originally hired The Reno Coach to help us sort through some complicated HVAC and plumbing plans. We live in a an unusual hard loft space. He was quick to get people in but we let the planning process lag and ultimately decided it would be far too costly with little upside on the ultimate value of our home. So we ultimately did a 180 turn one week before heading out of town for a two month span and decided to do more practical renos - upgrading our stairs to solid oak with industrial glass railings, adding some modern storage space to a very high ceiling room, upgrading some flooring etc. In just a few days he was on it, connected me with the right reliable trades people and we had a plan in motion. He helped supervise the reno while we were away, staying in contact and sorting out design plans via email. He also inspected the work regularly before releasing payments to anyone and always kept us informed. While our trades people were great anyways, we wouldn't have connected with then without him - he only connects you with good people. In fact he even restricted certain installations to very specific employees - as he knows who does certain things the best. No reno is without stress and in the beginning you may wonder what value The Reno Coach can add, but I assure you when you are in the middle of it you will be thankful you have him involved and at the end you will have no doubts about the value add. I would absolutely hire The Reno Coach again. On a side note he is also quite helpful even during your initial reno planning stage - he's been in the business for a long time and is quite up to date on more recent technologies and often has ideas for things you may not have even considered. I think one of the other challenges is being comfortable with any trades person quote you get - how do you know if it's reasonable? He does and can give you comfort so you don't feel like you getting taken advantage of or alternatively cutting costs so close to the line that quality will suffer. Finally - once completed his followup to ensure our satisfaction was fantastic. He'll come by to look at even the smallest concerns and then do the followup with the trades person for you - so you never have to get into any heated discussions about workmanship or quality.
- Company Response
Hi Grace, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!