No cold air, just before I was expecting people for a meeting. Called Design Air, a company we have used for 30+ years, and Alex was here within 10 minutes. Air conditioner could not be fixed, but he carried up my big fan and helped me make the house as comfortable as possible. He helped me select a new unit, confirmed it was in stock, and was back at my house by 8 am the next morning. Everything is done. He and his colleagues did the job with no muss or fuss. Thank you all.